- Mass Markets (Mesilla, NM)
- …BPO contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns. ... + Manage overall contact center operations, including staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support… more
- Mass Markets (Las Cruces, NM)
- …a passion for delivering exceptional customer experiences? We're hiring Customer Service Representatives to support banking customers across the country. This is ... be part of a dynamic team handling inbound customer service , help desk, and back-office processing for both commercial...a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required… more
- Mass Markets (Clovis, NM)
- …and identify opportunities to upsell products and services all while delivering exceptional service . To be considered for this position, you must complete a full ... with strong interpersonal skills. Preferred: + 1+ year of experience in customer service , technical support, inside sales, chat, or administrative roles in a contact… more
- Mass Markets (Las Cruces, NM)
- …is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, or back-office support is required. To be ... conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Ability to… more
- Mass Markets (Las Cruces, NM)
- …RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary responsibility while you learn the latest ... conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Ability to… more
- Mass Markets (Las Cruces, NM)
- …services, and upsell to existing clients all while delivering outstanding customer service . This is an entry-level opportunity with paid, on-the-job training. While ... experience is not required, a background in sales, customer service , tech support, or administrative support is a plus....a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required… more
- Mass Markets (NM)
- …join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for ... needs. + Detect recurring issues and recommend process improvements to enhance service quality. + Ensure that all interactions comply with company policies and… more
- Mass Markets (Mesilla, NM)
- …will be responsible for managing day-to-day operations, driving performance, and ensuring service excellence across client campaigns. If you thrive in a fast-paced ... and Workforce teams to align on goals and improve service delivery. + Analyze performance reports and implement action...a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required… more
- Mass Markets (NM)
- …interest during initial discussions. + Proposal Development:Prepare and present service proposals and formal presentations to prospective clients, both virtually ... required to operate a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required to move about the… more
- Mass Markets (NM)
- …ideal candidate is a proactive leader who thrives in a fast-paced, service -oriented environment and brings a strong foundation in accounting best practices. You'll ... required to operate a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required to move about the… more