- Mass Markets (NM)
- …within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as IEX, ... (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management … more
- Mass Markets (Las Cruces, NM)
- …for managing the day to day client relationship including strategic planning, change management , process creation and adherence, and service delivery. In this ... (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management … more
- Mass Markets (NM)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management ... of Operationsto oversee and enhance client relationships, operational efficiency, and service delivery within our organization. The ideal candidate will be a… more
- Mass Markets (NM)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management ... support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary… more
- Mass Markets (Las Cruces, NM)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management ... We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you… more
- Mass Markets (Mesilla, NM)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management ... trusted partner in the industry. The Associate Director is responsible for the management and development of supervisors and all other operational management … more
- Mass Markets (NM)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management ... ensure smooth and efficient operations. + Conduct quality audits and ensure that service standards are consistently met. + Host regular team meetings to discuss… more
- Mass Markets (Las Cruces, NM)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management ... industry. Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of… more
- Mass Markets (Las Cruces, NM)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management ... (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when they're happy. This is an on-site… more
- Mass Markets (Las Cruces, NM)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management ... to support a variety of inbound and outbound customer service and sales initiatives. In this role, you'll interact...roles such as Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this position, you must… more