- Mass Markets (Las Cruces, NM)
- …and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum ... supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and manage KPIs,… more
- Mass Markets (Las Cruces, NM)
- …Representative (Level II) to support a variety of inbound and outbound customer service and sales initiatives. In this role, you'll interact directly with customers ... to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and services. Our clients include government programs and some… more
- Mass Markets (Las Cruces, NM)
- …dependable Call Center Agents to support a variety of inbound and outbound customer service and sales projects for our diverse client base. In this role, you'll work ... assisting customers with inquiries, making outbound calls to existing clients, resolving service -related issues, and promoting new products and services. If you're a… more
- Mass Markets (Las Cruces, NM)
- …hiring Bilingual Contact Center Representatives to support inbound and outbound customer service , sales, and account support for a wide range of clients, including ... procedures + Escalate unresolved or sensitive issues to the appropriate team or supervisor + Stay current on program updates by attending training and reviewing… more