- Jacobs (Atlanta, GA)
- …and experience designing, implementing, and maintaining Supervisory Control and Data Acquisition Systems . as well as their underlying PLC systems and control ... panels. Automation Specialists will maintain a diverse deployment of SCADA systems from Inductive Automation, Rockwell Automation, Aveva (Wonderware), and Allen… more
- Mass Markets (GA)
- …the customers reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments ... issues when needed + Comfortable using a Knowledge Base system in conjunction with your call handling + Accurately...or equivalent + Understand the basics of VoIP Phone systems , internet gateways, and HD video. + The ability… more
- Mass Markets (GA)
- …to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other departments to ... tasks in a courteous and professional manner + Utilize systems and technology to complete account management tasks +...and the ability to learn new and complex computer system applications + Highly reliable with the ability to… more
- Mass Markets (Savannah, GA)
- …to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other departments to ... tasks in a courteous and professional manner + Utilize systems and technology to complete account management tasks +...and the ability to learn new and complex computer system applications + Highly reliable with the ability to… more
- Mass Markets (Savannah, GA)
- …to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other departments to ... tasks in a courteous and professional manner + Utilize systems and technology to complete account management tasks +...and the ability to learn new and complex computer system applications + Highly reliable with the ability to… more
- Mass Markets (Savannah, GA)
- …to customers, understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other departments to resolve issues ... as applicable + Utilize systems and technology to complete account management tasks +...PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain… more
- Mass Markets (Savannah, GA)
- …to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other departments to ... tasks in a courteous and professional manner + Utilize systems and technology to complete account management tasks +...PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain… more
- Mass Markets (GA)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and training to accurately answer customer questions… more
- Mass Markets (GA)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... + The ability to multi-task using multiple screens and systems while talking on the phone with customers. +...and the ability to learn new and complex computer system applications including corporate intranet + Basic knowledge of… more
- Mass Markets (Savannah, GA)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... issues when needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for the… more
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