- Mass Markets (Savannah, GA)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain...a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required… more
- Mass Markets (Savannah, GA)
- …KEY RESPONSIBILITIES + Listen to and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain...a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required… more
- Mass Markets (Pembroke, GA)
- …Microsoft Office (Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Reliable and punctual + Skilled in troubleshooting and follow-up + ... PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain...a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required… more
- Mass Markets (Savannah, GA)
- …services + Maintain existing relationships with professionalism + Utilize new systems for accurate account management + Escalate customer dissatisfaction when ... Word, Outlook) + Basic understanding of the Windows operating system + Highly reliable with the ability to maintain...a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required… more
- Mass Markets (Garden City, GA)
- …to supervisors when necessary. + Document all customer interactions in the CRM system . + Meet or exceed performance metrics including call quality, handle time, and ... multitasking abilities. + Proficiency in using computers and CRM systems . + Fluent in English and Spanish is a...a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required… more
- Mass Markets (Midway, GA)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain...a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required… more
- Mass Markets (GA)
- …will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Our ... + Improve the customer's experience + Utilize our service techniques and systems + Escalate customer dissatisfaction to proper channels In addition to becoming… more
- Mass Markets (Savannah, GA)
- …troubleshootingabilities + Ability to type20+ WPMand navigate multiple systems confidently + Proficiency withMicrosoft Officeand familiarity withWindows operating ... systems + Reliable, punctual, and motivated with a strongwork...a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required… more
- Mass Markets (Pembroke, GA)
- …Build rapport, understand customer needs, and resolve issues effectively + Research systems to locate missing information and collaborate with internal teams + ... Manage customer accounts and process orders accurately using company systems + Follow scripts, policies, and procedures to ensure consistency and compliance +… more
- Mass Markets (Savannah, GA)
- …actively to understand customer needs and provide accurate solutions + Utilize internal systems and tools to manage customer accounts and process claims + Accurately ... document customer interactions and resolutions in CRM systems + Follow all required scripts, policies, and procedures...a computer and other office equipment, including a phone, copier , and printer. The employee may occasionally be required… more