• Director, 311 Communications & Agency Relations

    City of New York (New York, NY)
    …app, and social media. Launched in 2003, NYC311 manages up to 40 million customer contact annually, and works in close partnership with the Mayor's Office and every ... 311 Communications and Agency Relations unit; - Develop strategies for citywide customer service programs and delivery; - Oversee design and implementation of… more
    City of New York (09/25/25)
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