- Capgemini (New York, NY)
- …* Translate business goals into scalable CRM architectures that support customer 360, sales /service automation, partner management , and digital ... Sales , Service, Experience Cloud), Microsoft Dynamics 365, SAP CX , or Oracle CX . * Strong knowledge... customer 360 initiatives. * Understanding of industry-specific CRM models (eg, Financial Services Cloud, Sales … more
- Amazon (New York, NY)
- …7+ years design/implementation/consulting experience of distributed applications - 5+ years management of technical, customer facing resources - 5+ years of ... Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work...to advance adoption of AWS products in service to customer goals. * Collaborate with specialist, sales ,… more
- Bristol Myers Squibb (Poughkeepsie, NY)
- …To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP...management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.… more
- Bristol Myers Squibb (Rochester, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals."… more
- Kyndryl (Albany, NY)
- …center transformations. + Guide cross-functional consultants to design and implement customer experience ( CX ) transformation strategies. + Drive modernization of ... and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management , People:** + Lead by example;… more
- Bristol Myers Squibb (New York, NY)
- …for BMS medicines within their portfolio by engaging HCPs with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent with the ... a critical role in Bristol Myers Squibb's (BMS) unique customer model, driving the adoption of new and existing...management skills, superior selling competencies, and a proven sales performance track record. + Ability to work effectively… more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX ... fixing problems and providing above and beyond type of customer service. They have a high sense of urgency...and/or functionality questions within the software based on the application , data source or integration with external applications… more
- Grant Thornton (New York, NY)
- …the design of end-to-end client experiences for the retention & expansion stage (post- sales ) of the client journey + Analyzing customer insights (from external ... Grant Thornton is seeking a Go-to-Market Experience Manager - Retention & Expansion to join the...methodologies + Strong understanding of marketing technology platforms including CRM , marketing automation, and content management systems… more