• Strategic Customer Engagement Director

    Verint Systems, Inc. (Austin, TX)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX ... usage, or administration of Verint software + Previous experience with Oracle CRM and/or ERP solutions + Enterprise application professional services experience… more
    Verint Systems, Inc. (04/04/25)
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  • Retention & Expansion (Cross-sell)…

    Grant Thornton (Dallas, TX)
    …team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the ... Leading the design of end-to-end experiences for the retention & expansion stage (post- sales ) + Analyzing customer insights (from external and internal clients)… more
    Grant Thornton (04/24/25)
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  • CCaaS Consultant, Google Cloud

    Google (Austin, TX)
    …Experience with scripting languages (eg, Python, JavaScript). + Experience with Workforce management systems. + Experience in pre- sales developing. + Experience ... The application window will be open until at least...in contact center technologies, including CCaaS, IVR, ACD, and CRM integration. + Experience with migrations to Cloud contact… more
    Google (05/19/25)
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  • Bilingual Bank Customer Service…

    Mass Markets (Dallas, TX)
    …base and training to accurately answer customer questions + Create and maintain customer CRM records with accurate call details + Accurately document ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
    Mass Markets (04/16/25)
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  • Salesforce Senior Slack Principal - Associate…

    Cognizant (Dallas, TX)
    …role in supporting the strategic growth of our Salesforce Slack practice. As part of the CX CRM practice leadership team, this role will lead and grow our newly ... new business opportunities related to Slack services. Collaborate with sales and marketing teams to drive awareness and demand....marketing teams to drive awareness and demand. 4. Team Management : Recruit, mentor, and lead a team of Slack… more
    Cognizant (05/14/25)
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  • Bilingual Bank Customer Services…

    Mass Markets (Killeen, TX)
    …base and training to accurately answer customer questions + Create and maintain customer CRM records with accurate call details + Accurately document ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
    Mass Markets (03/29/25)
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