- Amazon (Chicago, IL)
- …7+ years design/implementation/ consulting experience of distributed applications - 5+ years management of technical, customer facing resources - 5+ years of ... Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work...to advance adoption of AWS products in service to customer goals. * Collaborate with specialist, sales ,… more
- Verint Systems, Inc. (Springfield, IL)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX ... Automation technologies with customers' business objectives. This role work closely with sales , services, engineering, and customer teams to ensure successful… more
- Grant Thornton (Downers Grove, IL)
- …team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the ... Leading the design of end-to-end experiences for the retention & expansion stage (post- sales ) + Analyzing customer insights (from external and internal clients)… more
- SAP (Chicago, IL)
- …, Project/Product Management , Pre- sales , Customer Engagement, Customer Success, Preferred Care, Consulting , etc. + Have working knowledge in ... project initiation, architecture and governance coaching, project companionship, post-launch relationship management , and renewal negotiations. In this role,… more
- EDB (Springfield, IL)
- …needed + Work with internal stakeholders in CX , Product Development and Product Management to represent the Voice of the Customer as recognized and enabled ... business goals. + Cross-functional collaboration with other key corporate functions, such as Customer Success, Professional Services, or Sales to ensure that the… more