- WSP USA (San Francisco, CA)
- …Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service Operations team on a major client project. The ideal candidate will ... Ability to design and integrate contact center systems with CRM / ERP, KMS and other back-end systems. +...access controls. 3. Familiarity with Genesys Cloud reporting and analytics . 4. Strong understanding of Cloud VoIP, SIP, and… more
- Sunrun (CA)
- …with Amazon Lex, Kinesis, or Connect Streams API. + Knowledge of voice analytics , customer journey mapping, or AI-based voice enhancements. **Soft Skills** + ... who understands both AWS Contact Center solutions and Salesforce CRM workflows, and who can bridge these technologies to...and who can bridge these technologies to deliver seamless customer support experiences. The candidate will work closely with… more
- Bellows Plumbing, Heating, Cooling & Electrical (Santa Cruz, CA)
- Overview: Bellows Plumbing, Heating, & Air is seeking a strategic, results-driven Customer Experience & Booking Strategy Manager to lead and transform our entire ... equivalents). + Data -driven mindset with the ability to interpret performance analytics and convert insights into action. + Excellent communicator with a … more
- Abbott (Santa Clara, CA)
- …and act when needed 2) Provide insights to the business through pricing analytics and market research as required (market, customer , competitive) 3) Partner ... efforts and also cross-functionally coordinated efforts the implementation of sales management best practices and the adoption of field sales processes intended… more
- Palo Alto Networks (Santa Clara, CA)
- …marketplace and subscription + Understanding of process and systems including Primary Data Management , Contract Lifecycle Management , Deal Desk, ... initiatives ensuring cross functional alignment, stakeholder buy in and effective change management + Apply deep understanding of best in class Q2C process and… more
- Sonos (CA)
- …Proficiency in CRM tools (eg, Salesforce) and familiarity with sales analytics . + Ability and willingness to travel domestically for business purposes. Preferred ... impact, not location. Sonos is looking for a Senior Manager to directly support our national distributors across all...for distribution partners that align with market dynamics and customer needs. + Team Leadership: Directly manage a small… more
- Intuit (San Diego, CA)
- **Overview** We're seeking a driven and empathetic Principal, Lighthouse Customer Engagement Manager to join our growing team. You'll play a pivotal role in our ... + ** Relationship Deepening** : Develop and implement a comprehensive customer engagement model specifically for the Lighthouse program, focused on building… more
- Nuvolum (San Francisco, CA)
- …with other teams to find solutions Essential Skills + 3+ years of customer success or account management experience + Bachelor's degree or equivalent ... Nuvolum combines innovative, data -driven strategy with advanced execution to help our...role are outgoing, detail-oriented, excellent communicators, skilled in project management , meeting deadlines, and going above and beyond to… more
- Amazon (Hawthorne, CA)
- …& Operated channels (onsite placements and CRM ) * Analyze performance data and customer insights to optimize campaign effectiveness, continuously improving ... Description As a Marketing Manager , you will develop and execute full-funnel marketing...strategic thinking, hands-on execution, and analytical rigor to scale customer acquisition efficiently. Key job responsibilities * Develop and… more
- Warner Bros. Discovery (Culver City, CA)
- …are supported, here you are celebrated, here you can thrive. **Senior Manager , Product Management ** **Location** Culver City, California **About Global Product ... globally. **About the Role** We are hiring a Senior Manager , Product Management to join our Growth...like an owner with a sharp focus on the customer . If you are passionate about building delightful experiences… more