- Cayuse Holdings (Sacramento, CA)
- …solutions with the Customer Support Center's technology stack, including the CRM , Workforce Management Software (WFM), and Expresslane API. + Data-Driven ... that reporting solutions integrate seamlessly into technical systems (eg, CRM , Workforce Management Software) while adhering to...Manager to provide baseline metrics for pre- and post- implementation of new processes and tools. + Monitor and… more
- Cayuse Holdings (Sacramento, CA)
- …the Technical Manager and other Key Staff to ensure technical implementation aligns with operational and service delivery goals. + Support Exchange API usage ... Science, Software Engineering, or a related field. + Certifications in project management (PMP, ScrumMaster) or DevOps (AWS Certified DevOps Engineer). +… more
- Wolters Kluwer (Sacramento, CA)
- …Stronger understanding of products/services. + Advanced CRM : More proficient use of CRM tools for streamlined customer management . + Customer ... teams on customer feedback to improve products/services. + Document detailed customer interactions and updates in CRM . + Identify potential areas for… more
- Intuit (Mountain View, CA)
- …and other critical operations software (such as our telephonic and SMS systems, CRM , and workflow management tools) used to deliver a best-in-class borrowing ... complex issues at scale, and a proven track record of working with loan management systems, telephonic/SMS services, and other CRM tools (such as Salesforce or… more
- Wolters Kluwer (Irvine, CA)
- …Stronger understanding of products/services. * Advanced CRM : More proficient use of CRM tools for streamlined customer management . * Customer ... teams on customer feedback to improve products/services. * Document detailed customer interactions and updates in CRM . * Identify potential areas for… more
- LGG Industrial (Norwalk, CA)
- …phone adherence, and service levels to ensure timely and professional responses to customer inquiries. + Oversee CRM usage, ensuring accurate and complete ... requests for quotes and orders. + Respond timely to Customer Corrective Action Requests and ensure effective implementation...of supervisory or leadership experience. + Strong knowledge of CRM systems, ERP systems, and order management … more
- Taco Bell (Irvine, CA)
- …into MarTech solutions and roadmaps. + Lead the identification, evaluation, and implementation of marketing technology platforms (eg, loyalty, CRM , offers ... the career below. About the Job: As a Product Manager - MarTech, you will serve as the strategic...in vendor management , RFPs/sourcing, contracts, and budget management + Understanding of omni-channel customer experience… more
- Deloitte (Sacramento, CA)
- …+ Lead customer project conference calls or interface with a project manager + Deliver technical specifications documents for customer review + Leverage ... customer experience & marketing data solutions (eg Customer Data Platform) during pre-sales, Discovery, and Implementation...SnapLogic and similar) + 3+ years Experience with designing customer centric datasets (ie CRM , Call Center,… more
- Cayuse Holdings (Sacramento, CA)
- …development, deployment, and optimization of CRM , telephony, and other customer -focused tools. + Support implementation phases by monitoring system ... implementation phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and… more
- The County of Los Angeles (Los Angeles, CA)
- …statements. Proficiency in financial modeling and data analysis tools. Proficiency using customer relationship management tools or other database systems ... on program concepts and goals in terms of their implementation by the department. + Interprets program policies and...in financial modeling and data analysis tools. Proficiency using customer relationship management tools or… more