- Deloitte (New York, NY)
- Full Stack Developer, Specialist Senior Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, ... AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer...in the eCommerce space as well as supporting the implementation that follows. We are looking for a Full… more
- KeyBank (Albany, NY)
- …+ Experience with various Salesforce Tools preferred (ie Service Cloud, Marketing Cloud, CRM Analytics, Data 360, Agentforce) + Project management experience or ... matter expert on development projects from inception to ensure project/system design and implementation meets the needs of the business. + Capture and expand upon… more
- KeyBank (Tarrytown, NY)
- …of personal and business financial data gathered through Relationship Reviews, the customer relationship manager ( CRM ) system and personal meetings. ... through expert advice and personalized banking, borrowing, and investment solutions. The Associate Relationship Manager (ARM) is at the center of this client… more
- Heritage Financial Credit Union (Middletown, NY)
- …provides direct analytical, administrative, and operational support to Retail Senior Management . This role is responsible for compiling and interpreting performance ... results, and sales activity. + Prepare weekly, monthly, and quarterly management reports with insights and recommendations. + Maintain dashboards and scorecards… more
- American Friends of The Hebrew University (New York, NY)
- …and Operations team. You will actively contribute to the development and implementation of processes that enhance organizational efficiency and align with AFHU's ... + Provide direct administrative support to the CFO/COO, including calendar management , expense reports, organizing travel, and formatting presentations for internal… more
- SportsRecruits (New York, NY)
- …with internal teams to drive clarity, alignment, and execution throughout the customer lifecycle. Responsibilities Club Relationship Management + Serve ... resources and internal processes. Requirements + 1-2 years of experience in Account Management , Sales, Customer Success, or Client Services + Proven ability to… more
- Dow Jones (New York, NY)
- **About the Role:** Dow Jones is seeking a performance oriented Retention Manager to support the goals of lowering subscription churn and improving customer ... multi-touch approach. + Optimize the D2C pricing journey resulting in increased customer renewals and reducing cancellations. Determine the right channels, the right… more
- Dow Jones (New York, NY)
- …and investing retention strategy, and collaborate cross-functionally with the Acquisition, CRM , Customer Service, Data Science, Finance, Product, and Technology ... teams. One Manager , Retention will report to you. You will work...develop new retention strategies as well as optimize existing customer journeys. + Develop processes to turn insights and… more
- Cengage Group (New York, NY)
- …results across the marketing and sales funnel. + Excellent project management , communication, and relationship -building skills. Cengage Group is committed ... team as a Senior ABM and Paid Social Media Manager and help us build the future of cybersecurity...enterprise sales cycles. + Experience with ABM platforms and CRM /marketing automation tools. + Data-driven approach with the ability… more
- M&T Bank (Buffalo, NY)
- …programs that deliver acquisition, engagement, and retention across the full customer lifecycle. While primarily an individual contributor, the position may act ... Define value propositions, target segments, and acquisition/retention strategies using customer insights and competitive intelligence. + Own go-to-market readiness… more