- Providence (Santa Rosa, CA)
- …to identify and capitalize on emerging opportunities. + ** Customer Relationship Champion:** Collaborate with marketing on CRM processes following lead ... within Covered California's small business market. + **Broker and Agency Relationship Builder:** Cultivate and manage relationships with brokers, ensuring alignment… more
- Netflix (Los Gatos, CA)
- … analyst , or equivalent roles, specifically on CCaaS (eg IVR, Routing, TFN), CRM , User Access Management Tool, CMS, etc. + A demonstrated proficiency working ... to support the operation, growth, and scalability of the Customer Service business now and in the future. Program...and in the future. Program and CS Tools Support Management (PSM), a key component of the CS Technology… more
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