- Pinnacle Logistics (Irving, TX)
- …6 years (Preferred) + Training & development: 6 years (Preferred) + Customer relationship management : 6 years (Preferred) + Transportation Sales: 6 ... for enthusiastic, positive and talented people to join our customer service team. Maintain current client relationship ...markets. + Develop a book of business and keep Customer relationships Management ( CRM ) tool… more
- Cayuse Holdings (Austin, TX)
- …solutions with the Customer Support Center's technology stack, including the CRM , Workforce Management Software (WFM), and Expresslane API. + Data-Driven ... that reporting solutions integrate seamlessly into technical systems (eg, CRM , Workforce Management Software) while adhering to...Manager to provide baseline metrics for pre- and post- implementation of new processes and tools. + Monitor and… more
- LGG Industrial (Houston, TX)
- …phone adherence, and service levels to ensure timely and professional responses to customer inquiries. + Oversee CRM usage, ensuring accurate and complete ... requests for quotes and orders. + Respond timely to Customer Corrective Action Requests and ensure effective implementation...of supervisory or leadership experience. + Strong knowledge of CRM systems, ERP systems, and order management … more
- Deloitte (Houston, TX)
- …+ Lead customer project conference calls or interface with a project manager + Deliver technical specifications documents for customer review + Leverage ... customer experience & marketing data solutions (eg Customer Data Platform) during pre-sales, Discovery, and Implementation...SnapLogic and similar) + 3+ years Experience with designing customer centric datasets (ie CRM , Call Center,… more
- Prime Therapeutics (Austin, TX)
- …and strategic IT leader with strong technical aptitude and proven experience in customer relationship management to drive growth and ensure successful ... of technical sales support playbooks, talk tracks, and training programs to ensure the team has the business...to customer service, technical presales, client solution implementation , and/or technical account management leadership +… more
- Global Foundries (Austin, TX)
- …enabling operational efficiency and scalability. The Program will involve a green field implementation of S/4 HANA, PLM Teamcenter and CRM MS-Dynamics across ... ensure a successful go live. Guide the strategy and overall roadmap of PLM implementation . + Design of the key I2P enterprise structure and master data objects… more
- MISTRAS Group, Inc. (Houston, TX)
- …clients to drive current and future improvement opportunities. + Update & maintain current customer information and sales activities in Mistras' CRM on a daily & ... **Description** The **Strategic Account Manager (SAM) - Data Solutions COE** will support...key point of contact within Mistras for strategic client management , as well as commercial and project follow-up. This… more
- Deloitte (Austin, TX)
- CPQ Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, ... Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and… more
- Cayuse Holdings (Austin, TX)
- …staff. + Strong knowledge of customer service technologies, including AI/ CRM systems, workforce management tools, and advanced reporting solutions. + ... Collaborate with internal leaders (Operations Manager , Quality Manager , Training Manager ) to maintain...staff readiness, and implement technology solutions like AI chatbots, CRM , and workforce management tools. + Drive… more
- Deloitte (Austin, TX)
- …through the implementation of patient services technology solutions; including patient CRM , patient data & analytics solutions. + - Advise clients and Deloitte ... interface between pharmaceutical, biotech or medical device clients and cross-functional implementation teams to identify and implement digital health solutions that… more