- Guidehouse (Mclean, VA)
- …and client development skills to effectively present information to C-level management , public groups, and/or the board of directors. The candidate should ... build, test, and deploy + Identify the client's sales, marketing, and customer service requirements through discovery meetings + Delivering services and solutions… more
- The Cigna Group (Richmond, VA)
- …Health Services, we're transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll drive ... **Required Qualifications** + 5+ years of experience in product management , with a focus on customer engagement...with call routing strategies, IVR design and integration with CRM or contact center platforms. + Familiarity with speech… more
- Navy Federal Credit Union (Vienna, VA)
- …to junior business advisors, facilitating growth in lending product expertise and relationship management + Maintain knowledge of Navy Federal's field of ... Business Solutions products and services. Recommends appropriate lending, deposit, Treasury Management and investment products and services to achieve the members'… more
- Navy Federal Credit Union (Vienna, VA)
- …or software development engineering. + Advanced knowledge of Microsoft Dynamics 365 ( CRM and ERP) architecture and customization. + Expertise in Power Platform ... analytics, and machine learning models into Dynamics for recommendations and customer engagement. + Familiarity with Azure AI services (Cognitive Services, OpenAI… more
- Amazon (Arlington, VA)
- …Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and ... applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected… more
- Oracle (Richmond, VA)
- …intelligent, autonomous agents that enhance service request automation, knowledge management , agents that handle real-time digital customer interactions ... for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX...management skills. + Experience integrating AI solutions with CRM , CCaaS, and other enterprise systems, as well as… more
- Oracle (Richmond, VA)
- …deals sold can be implemented successfully, meeting revenue and margin targets. + ** Customer Advisory & Relationship Management :** Build long-lasting client ... American based clients. With Oracle's aim to bring a customer -first approach with deep industry insight to deliver positive...business challenges and propose tailored solutions. + Experience with CRM tools and sales pipeline management to… more
- Amazon (Sterling, VA)
- …Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and ... applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected… more
- Amazon (Arlington, VA)
- …- Experience with high-level negotiation and successful internal and external relationship management - Experience building and maintaining C-level client ... Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and… more
- Huron Consulting Group (Virginia Beach, VA)
- …collaboration and personal achievement. Our environment inspires and rewards growth As a Manager , you have the unique ability to specialize in certain areas of ... give you individual attention for your professional development. Every Manager adds to who we are as an organization-and...more of the following areas: Cloud ERP, EPM, or CRM offerings + Prior technical experience with Oracle Cloud… more