- B&H Photo (New York, NY)
- …Knowledge of help center optimization, knowledge base management , and content strategy . Understanding of customer lifetime value analysis, particularly for ... B&H today! Position Overview We are seeking a Product Manager to lead product development for customer ...complex business customer needs while delivering core customer experience features including account management , wish… more
- Zoom (Albany, NY)
- …risks/opportunities. + Analyzing MRR, churn, CAC/LTV, funnel performance, pricing, and customer behavior to surface actionable insights. + Partnering with Product to ... tie roadmap initiatives to clear KPIs, ROI, and customer impact. + Improving online conversion, onboarding, retention, and upsell through data-driven lifecycle… more
- Boehringer Ingelheim (New York, NY)
- …animal health community and internally. Communication and Administrative - Daily C-Global CRM ( Customer Relationship Management ) entries, process travel, ... Through collaboration with regional and territory managers will help execute a strategy that provides technical support and solutions to customers. As an employee… more
- Cognizant (Albany, NY)
- …field. . 5+ years of experience as a Product Owner or in product management within healthcare or insurance domains. . Hands-on experience with sales and enrollment ... regulatory compliance requirements. . Proven ability to define product vision, strategy , and roadmap aligned with business objectives. . Experience managing product… more
- Centene Corporation (New York, NY)
- …Purpose:** Oversees the member experience through the lens of voice of the customer and other key experience value drivers. Leverage LEAN/Six Sigma methodologies and ... in deep insights from member experience data, to influence the long-term experience strategy of Medicare. + Performs other duties as assigned. + Complies with all… more
- Eurofins US Network (New York, NY)
- …face to face meetings. + Provide recommendations and feedback for operational strategy needed to meet client requirements. + Build and document territory and ... key metrics as defined. + Diligently utilize the company CRM , keep information up to date and complete. +...sales targets. + Promote and maintain high levels of customer satisfaction including 24- hour response times to … more
- The Estee Lauder Companies (New York, NY)
- …product demonstrations, and influencer activations at retail locations to enhance customer engagement and brand presence. + Prepare and submit monthly account ... newsletter. + Support the trade marketing team with ad-hoc projects, including strategy and recap decks, market research, competitive analysis, and brainstorming for… more
- HUB International (New York, NY)
- …insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and ... develop solutions, and influence outcomes through strong planning, communication, and project management skills. The SRM will serve as a central point of… more
- M&T Bank (Buffalo, NY)
- …motivated and experienced **Home Lending Marketing Manage** **r** to drive marketing strategy and innovation for mortgage and home equity products. This role is ... programs that deliver acquisition, engagement, and retention across the full customer lifecycle. While primarily an individual contributor, the position may act… more
- MSC Industrial Supply Co. (Melville, NY)
- …on current purchasing needs and compliance requirements. + Mandatory usage of our Customer Relationship Management ( CRM ) tool-Salesforce.com (SFDC) and ... KPS Portfolio. With guidance from KPS/AMPS and PS Team Manager , sells MSC products and services to ensure the...Drivers - Understands and influence a wide range of customer stakeholders. Develops a distinct strategy for… more
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