- SKC Communication Products LLC (IL)
- …9. Document customer interactions in Salesforce 10. Work within the CRM parameters to track open issues and view reports for self-efficiencies 11. Demonstrate ... MAJOR RESPONSIBILITIES AND DUTIES 1. Provide Post-Sales Technical support for videoconferencing and integration clients 2. Provide excellent customer service and… more
- Medtronic (Chicago, IL)
- …lives.** **POSITION DESCRIPTION:** Build a foundation in Device Sales by providing (Cardiac Rhythm Management ) CRM service and sales support in this training ... CRM seeks candidates who will meet our customer expectations by striving without reserve for the greatest...(consignment, trunk and district office, loaner products) and provides support with rotation and delivery to optimize customer… more
- Sumitomo Pharma (Springfield, IL)
- …lead the strategy, development, and operation of the RETHYMIC CONNECT(R) patient support program & HUB operations supporting the rare disease product(s). The ... and Manufacturing as well as critical HUB vendors. The Director will support S&OP meetings and establish a cross-functional collaboration model with the… more
- Sharp Electronics Corporation (Chicago, IL)
- …Sharp has a reputation for innovation, quality, reliability, and industry-leading customer support expertise. **Compensation for this position** The compensation ... supporting junior staff members when assigned. **ADMINISTRATIVE RESPONSIBILITIES** + **Reporting & CRM :** Daily use of Salesforce for account management and… more
- City Wide Facility Solutions (Chicago, IL)
- …grow fast, take the lead, and deliver results-with all the tools, resources, and support you need at your fingertips? As our Business & People Operations Lead, ... every aspect of our revenue model, operations, and future growth. Unprecedented Support : Tap into the expertise of seasoned HQ professionals, peer franchisees, and… more
- BioLife Plasma Services (Bannockburn, IL)
- …center management or vendor management are a plus. **Preferred** + Certified Call Center Manager (CCCM) + Certified Outsourcing Professional (COP) + ... act on customer feedback to enhance the customer journey. + Establish omnichannel support strategies...ability to implement feedback mechanisms. + Excellent communication and relationship management skills, experience in vendor … more
- Cardinal Health (Springfield, IL)
- …payers, pharmacists and manufacturers for integrated care coordination and better patient management . Backed by nearly 100 years of experience, with more than 50,000 ... position is part of SAP Basis team whose objective and responsibility will be to support SAP Landscape and its core functionalities. Apart from day to day support… more
- Insight Global (Schaumburg, IL)
- Job Description Insight Global's client is looking for a Customer Support Specialist to join their team. This role involves close collaboration with Account ... Skills and Requirements 1-2 years of experience within a customer service, high volume multitasking role General typing skills...& written communication skills Previous experience working with a CRM Experience in the fleet management industry… more
- Evolent (Springfield, IL)
- …technologies, and best practices to recommend innovative solutions that enhance the customer service experience. * On-Call Support : Provide periodic on-call ... Workforce Optimization: Experience with Workforce Optimization (WFO) and Workforce Management (WFM) tools. * CRM Integration: Experience...(WFM) tools. * CRM Integration: Experience with CRM and customer service platforms. * Emerging… more
- The Chicago Lighthouse (Chicago, IL)
- …and implement operational strategies to ensure quality, efficiency, compliance, and high customer satisfaction; + Mentor, lead and support a high-performing team ... target populations and employees with lifelong knowledge, skills, and employment opportunities, support the discovery of new approaches for the empowerment of our… more