- Patten CAT (East Dundee, IL)
- …and other promotional campaigns to assigned accounts. + Investigate and troubleshoot customer service issues. + Make outbound follow-up calls to existing customers ... them into sales. + Measure U/C and report to customer with quote. + Conduct TA1 inspections and report...+ Strong computer skills needed for DBS, ServiceLink and SalesLink/ CRM software, PSQ, and CAT Inspect. Must be familiar… more
- Wolters Kluwer (Chicago, IL)
- …in refining customer service processes and procedures. + Provide mentorship and support to junior associates. + Handle escalated customer issues and ensure ... CRM Expertise: Proficient in advanced use of CRM and other support software. + Process...support software. + Process Improvement: Skilled in optimizing customer service operations. + Industry Knowledge: Updated knowledge of… more
- CADDi (Chicago, IL)
- …automated KPI tracking systems you build and maintain. + Enablement & Innovation Support : Partner with sales and customer success leadership to identify ... in enhancing the efficiency and effectiveness of our sales, marketing, and customer success teams within the manufacturing industry. You won't just manage systems;… more
- Cushman & Wakefield (Chicago, IL)
- …accurate deal information in coordination with fee-earners. + Provide sales and deal support , including invoicing, entering deal terms into CRM systems, and ... and manage calendars for fee-earners. + Maintain and update client contact lists and CRM entries. + Support onboarding of new team members and assist with… more
- Publicis Groupe (Chicago, IL)
- …performance, and socialize; leverage findings in future strategies + Proactive Customer Planning + Support proactive, ongoing efforts to understand ... Evolution + In partnership with team leadership, maintain awareness of and support client data strategy/approach and evolution + Ensure regular documentation of… more
- OTTO Engineering (Carpentersville, IL)
- …to educate them on OTTO products + Maintaining accurate records of interactions and customer data in a CRM system + Provide support to sales team ... - Tool & Die will perform a variety of support duties developing new and supporting existing customers in...organized + Strong follow-up skills + 1-3 years of customer service/sales experience + Familiarity with CRM … more
- Fujifilm (Springfield, IL)
- …Delivery and Support Department, Modality Solutions Sales team and Service Management to enhance abilities to drive results and overall objectives of HCUS. + ... and enhance the HCUS portfolio offering. Personnel Development and Support + Works with Sales Management to...+ Demonstrates proficient and effective use of the Company's CRM tool, as directed by management . Ensures… more
- NTT America, Inc. (Chicago, IL)
- …+ Work with other team members to integrate CPQ with our Salesforce CRM , ERP and other enterprise systems. + Provide troubleshooting and programming support ... Ability to analyze business processes and develop systems/programs to support and improve them. + Experience with a wide...the following areas will be considered a plus: Enterprise CRM (Salesforce), Enterprise ERP (SAP, ERP Cloud, etc.) and… more
- Grant Thornton (Downers Grove, IL)
- …experience methodologies + Strong understanding of marketing technology platforms including CRM , marketing automation, and content management systems + ... Grant Thornton is seeking a Go-to-Market Experience Manager - Retention & Expansion to join the...expansion stage (post-sales) of the client journey + Analyzing customer insights (from external and internal clients) and behavioral… more
- Dodge Construction Network (Springfield, IL)
- Customer Success Manager Location: Remote, United States, United States **Description** TheCustomer Success Manageris a key member of our Go to Market ... time-to-value + Build and maintainstrong relationships withfirst-yearcustomersto understandtheirneeds, provide support and ensure customer satisfaction + Driveongoingcustomer… more