- Cognizant (Chicago, IL)
- …seeking a highly skilled **Associate Director** level **Healthcare Provider IT** **Client Relationship Manager ** who will be responsible for a growing a ... including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or… more
- Vantage Specialty Chemicals (IL)
- …+ Industry events & trade-show attendance / leadership within industry. + Utilize CRM to write customer call reports, document and foster opportunities, maintain ... Vice President of Performance Solutions, the Pharma Sales Development Manager will play a significant role in driving the...written, multi-tasking, and presentation skills. + Well-versed in using CRM tools for management of your sales… more
- Fujifilm (Hanover Park, IL)
- **Position Overview** The Junior Color Management Support Specialist (internally known as: Solutions Development Technician) supports projects within the ... goal is to develop and manage strategic business technologies relating to our color management suite of products and customer portal. Focus will be placed on… more
- ITW (Carol Stream, IL)
- …or product issues. Providing expert-level troubleshooting, root cause analysis, and resolution support . + High quality reporting of customer issues, resolutions, ... **Job Description:** **Overview:** As the Product Support Specialist, you will lead technical training development and deployment to internal staff and customers,… more
- ITW (Carol Stream, IL)
- …feedback on common product issues and skills gaps to support the management of continuous improvement. + Diagnose customer issues and ensure the proper ... follow internal company scripts, identify key details of the customer and problem and provide effective technical support...with the company procedures. + Timely documentation of all customer conversations and related activities in our CRM… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …must be able to identify situations that require escalation. Most of a Support Analyst's work consists of customer service, email communication, phone ... The ER&R Support Analyst will be a member of the...communication, and working within spreadsheets and a CRM application. **Key Responsibilities:** + Analyze incoming cases to… more
- Cardinal Health (Springfield, IL)
- …to program business rules. + Report system issues that can impact our client relationship management system ( CRM ) and/or productivity in a timely manner. ... experience preferred. + 3-5 years of experience in related field of patient support programs preferred. + Previous management experience preferred. + Previous… more
- Patten CAT (Addison, IL)
- …Each PSSR will have a territory and customer base assigned by the Product Support Sales Manager . Accounts will have a call quota to meet each week and ... to ensure all customers receive an exceptional level of customer satisfaction for their Truck and Generator service. +...All assigned accounts will be profiled following the Product Support Sales Manager 's direction and periodic maintenance… more
- UL, LLC (Northbrook, IL)
- …invoicing, multiple listing, name/address changes, file transfers, my UL support queries, FUS estimates, file/volume withdrawals, reinstatements, alternate listing, ... Product iQ support etc. + Read and follow the Underwriters Laboratories...Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software + Business acumen and a sufficient understanding… more
- Arrow Electronics (Itasca, IL)
- …of our services and address customer concerns and objections effectively. Customer Relationship Management : + Build and maintain strong, long-term ... **Position:** Channel Manager - Arrow Services **Job Description:** Arrow is...trends, competitor offerings, and best practices in sales and customer relationship management . + Actively… more