- NBC Universal (New York, NY)
- …to be completed during 2025. NBCU's Media Group is looking for a Product Manager to drive the evolution of our Marketing Technology capabilities. This role will work ... will be responsible for owning the generation of new capabilities aligning with CRM tools & channels for Peacock - managing requests by gathering requirements,… more
- VaynerMedia (New York, NY)
- …models and forecasts, and ensure all aspects of performance marketing (media, creative, CRM , website/CRO) work in unison to drive profitable growth for our clients. ... cross-channel growth strategies for client accounts, integrating paid media, social, SEO, email/ CRM , and on-site conversion efforts into a cohesive plan that drives… more
- Harbor Group Management (New York, NY)
- …Group International (HGI) is a leading global private equity real estate investment manager , with $20 billion in assets under management . Our fully integrated ... Collaborate closely with internal teams (transactions, asset management , investment management , finance, legal, compliance). + Maintain accurate records of… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and ... provisioning. The Service Desk analyst is responsible for resolving support requests as well as meeting customer ...delivery demands. + Provide 100% phone and remote technical support , or chat or through the Incident Management… more
- Canon USA & Affiliates (Melville, NY)
- …We have an exciting opportunity for a Senior Key Agency & Pro Market Field Support Specialist (Sr Specialist, Technical) to join our Key Agency & Pro Market Field ... Support Team within the Canon USA Business Partner Group...and market information, document business activities, and report on customer feedback and sentiment - Represent Canon in on-camera… more
- Verint Systems, Inc. (Albany, NY)
- …or related field or equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving issues in an application ... and seeing resolutions through to completion. They have impeccable relationship skills and can create win/win environments for all...tracking and documenting issues throughout the lifecycle of a support case. + Meet or exceed customer … more
- Justworks (New York, NY)
- …needed based on department and/or organizational needs How You Will Do Your Work As a Manager of Customer Support , how results are achieved is paramount for ... Manager , Customer Benefits Support ...experience and skill with mentoring and coaching Proficiency with CRM and customer service communication platforms +… more
- Bob's Discount Furniture (Carle Place, NY)
- …areas: Core Competencies & Expertise + Guest communication and empathy + Omnichannel customer support (in-store, phone, digital) + Order entry and accuracy using ... Associate and be a key part of delivering exceptional support throughout the customer journey. In this...& Skills + Experience in retail, call centers, or customer service + Sales or CRM system… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …must be able to identify situations that require escalation. Most of a Support Analyst's work consists of customer service, email communication, phone ... The ER&R Support Center Analyst will be a member of...communication, and working within spreadsheets and a CRM application. **Key Responsibilities:** + Analyze incoming cases to… more
- L3Harris (Rochester, NY)
- …Opportunities and Prospects with forecast team to ensure required changes are updated in CRM and Oracle + Support Program Managers in gathering cost information ... and accurate system configurations for large proposals + Support entertainment activities and prepare logistics for customer visits Qualifications: + Bachelor's… more