- SitusAMC (New York, NY)
- …and outreach strategy. Provide feedback from the field to help refine ideal customer profiles, messaging, and product positioning. Support events, webinars, and ... focused on initiating conversations with institutional lenders, investors, and asset management to introduce SitusAMC's suite of services and solutions. This… more
- Fedcap (New York, NY)
- Position Summary As Sr. Manager , Events and Donor Engagement, you will lead the planning, execution, and financial performance of all enterprise-wide events for The ... internal celebrations. You will be a strategist, executor, and relationship -builder-driving measurable results in donor engagement, revenue generation, brand… more
- Kohler Co. (New York, NY)
- …subscription revenue, user growth goals, and implementing strategies to maximize customer acquisition and retention.This role will be pivotal in understanding our ... customer journey, developing targeted communication strategies, and optimizing touchpoints...be data-driven, creative, and possess a strong understanding of CRM , lifecycle, and growth marketing principles. **This is an… more
- VaynerMedia (New York, NY)
- …models and forecasts, and ensure all aspects of performance marketing (media, creative, CRM , website/CRO) work in unison to drive profitable growth for our clients. ... cross-channel growth strategies for client accounts, integrating paid media, social, SEO, email/ CRM , and on-site conversion efforts into a cohesive plan that drives… more
- Verint Systems, Inc. (Albany, NY)
- …or related field or equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving issues in an application ... and seeing resolutions through to completion. They have impeccable relationship skills and can create win/win environments for all...tracking and documenting issues throughout the lifecycle of a support case. + Meet or exceed customer … more
- Justworks (New York, NY)
- Manager , Customer Support New...coaching, and performance management + Proficiency with CRM and customer service communication platforms + ... customer needs and make recommendations to improve customer outcomes + Handle general management responsibilities,...needs How You Will Do Your Work As a Manager of Customer Support , how… more
- Justworks (New York, NY)
- …needed based on department and/or organizational needs How You Will Do Your Work As a Manager of Customer Support , how results are achieved is paramount for ... Manager , Customer Benefits Support ...experience and skill with mentoring and coaching Proficiency with CRM and customer service communication platforms +… more
- Bob's Discount Furniture (Nesconset, NY)
- …areas: Core Competencies & Expertise + Guest communication and empathy + Omnichannel customer support (in-store, phone, digital) + Order entry and accuracy using ... Associate and be a key part of delivering exceptional support throughout the customer journey. In this...& Skills + Experience in retail, call centers, or customer service + Sales or CRM system… more
- The Walt Disney Company (New York, NY)
- …+ Define and champion the product vision, strategy, and roadmap for our customer support tools, aligning with overall business objectives and customer ... gathering to launch and post-launch optimization. + Collaborate extensively with customer support leadership teams, agents, and other internal stakeholders… more
- Pfizer (Albany, NY)
- …diversify clinical trials, develop patient-friendly educational materials and patient support programs, and elevate priority policy and social impact issues. ... To support Pfizer's vision for its hemophilia portfolio to transform...bilingual proficiency in speaking and reading + Proficiency with CRM tools (eg, POLARIS CRM ) **Other Job… more