- Help at Home (Chicago, IL)
- …serving people and the communities we are part of._ **Job Summary:** The Contact Center Team Lead will be responsible for overseeing the daily operations of the ... call trends and suggest solutions to resolve issues identified from trends. **Contact Center Team Lead Rotating Schedule: 4PM-1AM M-F Week 1 and on Week 2… more
- International (Lisle, IL)
- …We have a great opportunity on our Team for a Sr. Product Owner - Customer Relationship Management ( CRM ) based in our Lisle, Illinois Corporate ... The ideal candidate will have a strong background in CRM technologies, excellent communication skills, and a proven track...system. + Align product goals with business objectives and customer needs. + Backlog Management : + Create,… more
- Camping World (Lincolnshire, IL)
- …customer -centric approach to tool design that improves employee experience and operational efficiency. ** Team Management ** + Lead , mentor, and grow a ... hiring a **Group Product Manager (GPM)** to lead the **Salesforce CRM product line and...and dealership-facing tools (Sales Cloud, Service Cloud, appointment scheduling, lead management , etc.). + Collaborate with operations,… more
- Highmark Health (Springfield, IL)
- …is an influential position that is part of a customer relationship management ( CRM ) leadership team that strives to develop a center of excellence ... for creating and managing profitable customer relationships and experiences through integrated marketing strategies and...+ Proven experience in email and mobile marketing and CRM management . + Experience with CRM… more
- Capgemini (Chicago, IL)
- …and journeys ensuring seamless coordination of messaging across channels. + Help lead CRM capability assessments and gap analyses to inform Salesforce/Veeva ... deep experience in early commercialization, product launch, brand growth, and lifecycle management . The team 's consultants help drive change and transform… more
- Sumitomo Pharma (Springfield, IL)
- …+ Drive continuous improvement through data-driven recommendations. + Direct the Enterprise CRM team by providing guidance and mentorship, while ensuring ample ... knowledge of the pharmaceutical industry, field force workflows, Veeva CRM capabilities and leading/developing a strategic team ....+ Serve as the primary business owner of Veeva CRM , ensuring alignment with commercial goals. + Lead… more
- Camping World (Chicago, IL)
- …evolving needs of our members. Good Sam is seeking a talented and highly motivated Senior Manager of CRM to lead our data-driven cross-channel CRM and ... and KPI measurements to continuously drive channel performance. + ** CRM Strategy & Analytics** + Develop customer ...success against business goals and work closely with the CRM analytics team to interpret results. +… more
- Nelnet (Springfield, IL)
- …data exchange and system interoperability. ** Team Collaboration** - Collaborate with CRM Team , Data Engineers, and stakeholders to gather requirements and ... & Execution** - Design and implement scalable data pipelines and integrations for CRM systems. - Lead back-end development efforts on the Creatio platform,… more
- Capgemini (Chicago, IL)
- **Job Title:** Principal Service Management Consultant - ServiceNow CRM Workflow Architect - FSM/SOM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; ... area; Atlanta, GA **Travel:** 25% **Job Description:** **Job Summary:** As a ServiceNow CRM Workflow Architect, you will lead the design and implementation of… more
- AbbVie (Mettawa, IL)
- …Instagram, YouTube, LinkedIn and Tik Tok (https://www.tiktok.com/@abbvie) . Job Description The HCP CRM Campaign Operations Project Manager is part of the AbbVie ... Associate Director, Campaign Operations. Responsibilities include: + Responsible for day-to-day management and oversight of medium-high complex brand CRM … more