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- …at least 3 years as an Architect. + ServiceNow Certified System Administrator ( CSA ) and Certified Implementation Specialist (CIS) in at least one module - ITSM ... or ITOM, (HRSD not applicable at this time.). + Strong understanding of ITIL frameworks and processes. + Exposure to AI/ML capabilities within ServiceNow (eg, Predictive Intelligence). + Proven experience with ServiceNow application development, scripting, and… more
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