- New York State Civil Service (Albany, NY)
- …on all aspects of the OAG's ServiceNow implementation, including the customer self- service portal, Configuration Management Database (CMDB), workflow development ... Agency Attorney General, Office of the Title Information Technology Specialist 3 (NY HELPS) Occupational Category IT Engineering, Sciences...the competitive class by the New York State Civil Service Commission ( CSC ), or they otherwise obtain… more
- University of Rochester (Rochester, NY)
- …and 2 years of related work experience, including one year in the Facilities Customer Service Department required + Or equivalent combination of education and ... with training and shadowing of newly hired Operation Support Specialist staff and assists with preparing new staff for...experience + Customer Service , Control Center, and Emergency response… more