- Warner Bros. Discovery (Atlanta, GA)
- …Management (ITSM), Field Service Management (FSM), Customer Service Management ( CSM ), and Enterprise Asset Management (EAM) capabilities within the ServiceNow ... + Define and evolve product strategies for ITSM, FSM, CSM , and EAM within the broadcast and linear television..., including deep knowledge of **ITSM** , **FSM** , ** CSM ** , and **EAM** modules. + Proven experience supporting… more
- Capgemini (Atlanta, GA)
- …This role requires deep expertise in ServiceNow Customer Service Management ( CSM ), SOM modules, and integration capabilities to streamline business operations and ... customer satisfaction. **Key Responsibilities** Develop and configure ServiceNow SOM and CSM modules to support sales order lifecycle, including quote-to-cash, order… more
- Capgemini (Atlanta, GA)
- …**Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management ( CSM ) | ESM - D2 Location: Dallas, Texas Reports to: ESM Solution ... Platform Solution Architect, you'll be at the forefront of shaping next-generation CSM solutions. You'll work closely with global pre-sales, delivery, and client… more
- BD (Becton, Dickinson and Company) (Covington, GA)
- …Become a **maker of possible** with us. **POSITION SCOPE** The Clinical Solutions Manager ( CSM ) role will bridge the gap between the clinical and business aspects of ... high acuity population ranging from neonate to adults. The CSM will be an integral team member and change...value wedge for the holistic UCC product portfolio. The CSM will serve as a clinical leader across UCC… more
- Warner Bros. Discovery (Atlanta, GA)
- …Management (EAM), Field Service Management (FSM), and Customer Service Management ( CSM ) . Experience in Telecommunications Service Management within ServiceNow is ... and recommend best practices for integrating EAM, FSM, and CSM with existing workflows. + Ensure data integrity and...+ Extensive knowledge of ServiceNow modules : EAM, FSM, CSM , and Telecommunications Service Management . + Strong… more
- Intuit (Atlanta, GA)
- …to lead at scale and drive transformative impact? As an M2, Customer Success Manager ( CSM ) Leader at Intuit, you are at the helm of shaping the future of customer ... frameworks and performance metrics to enhance the efficiency and effectiveness of CSM teams.* Act as a strategic partner between Customer Success, Sales, Product,… more
- COOLSOFT (Atlanta, GA)
- …title Consultant Job location in Atlanta, GA Skills required Project Management Professional; CSM ;, -, -, Open Date 26-Aug-2025 Close Date Job type Contract Duration ... Job interview type Email Recruiter:coolsoft Job Description Consultant: Project Management Professional; CSM ;, -, -, Start Date : 09/22/2025 End Date : 06/30/2026… more
- FREEMAN (Atlanta, GA)
- …technologies to deliver moments that matter. **Summary** The Client Solutions Manager ( CSM ) is responsible for integrating with the client and the Client ... Relationship Manager (CRM) and bridging the gap between client/CRM and Operations. The CSM oversees all aspects of an assigned event to ensure successful execution,… more
- PagerDuty (Atlanta, GA)
- …such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability to communicate and ... impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities. + Minimum of 10 years experience with a… more
- IBM (Atlanta, GA)
- **Introduction** A Customer Success Manager Architect ( CSM ) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully realize ... In addition to the people skills often associated with this position, this AI CSM role is specialized in data science, generative AI, and large language models. You… more