- Prime Therapeutics (Atlanta, GA)
- …analysis capabilities **Preferred Qualifications** + Advanced Certified Scrum Master (A- CSM ) and/or Professional Scrum Master (PSM) certification + Certified Agile ... Leader (CAL-1) + Experience in planning, controlling, and monitoring of products in Scrum, Kanban, Extreme Programming (XP), and SAFe **Physical Demands** + Constantly required to sit, use hands to handle or feel, talk and hear. + Frequently required to reach… more
- Georgia Systems Operations (Tucker, GA)
- …Sigma Green/Black Belt + Project Management Professional (PMP) + Certified ScrumMaster ( CSM ) + COBIT Certification Specialized Skills: + Process Expertise: + Strong ... understanding of ITIL and ITSM processes, including incident management, change management, asset management, and problem management. + Knowledge of compliance frameworks such as SOX, NERC CIP, and other regulatory standards. + Tools and Technologies: +… more
- Corcentric (Atlanta, GA)
- As a Customer Success Manager ( CSM ), you will serve as a trusted advisor to our customers, ensuring ongoing success with our platform-based solutions, maximizing ... their return on investment, and facilitating strong customer retention and growth across our portfolio of products. We're a team of fierce customer advocates relentlessly committed to doing what is best for the customer and Corcentric. We view Customer Success… more
- SAP (Atlanta, GA)
- …define the demand and sales players, and collaborate with sales, marketing, partnerships, CSM and digital hubs to boost pipeline. This includes defining and managing ... Industry Led Motions, foster cross sell of AI & BDC and end to end processes across Cloud ERP (across your own LoB). + **Adoption:** Key focus on long-term ARR growth over upfront bookings and work well together with CS&D. Ensure clients become strong… more
- Intuit (Atlanta, GA)
- …Leadership: Collaborate with partners across Product Management, Marketing, Sales, CSM and Implementation teams to create holistic solutions that balance ... customer needs with business goals. Build trust and shared context to accelerate execution and meet critical outcomes. + Leverage Analytics and Insights: Analyze customer feedback and data to continuously refine strategies, prioritize enhancements, and deliver… more
- Five Star Breaktime Solutions (Lagrange, GA)
- …solutions to our clients. We are seeking a motivatedCustomer Service Manager ( CSM )to drive retention, client satisfaction, and organic sales growth in a designated ... region. What You'll Do: + Build strong client relationships through regular visits and proactive communication + Educate customers on our full range of products and services to increase retention and upsell opportunities + Partner with sales and management to… more
- Five Star Breaktime Solutions (Savannah, GA)
- …relationships that promote retention and loyalty in an assigned Division/Region. CSM is charged with improving customer service experience, creating engaged ... customers and facilitating organic sales growth through services already provided or adding additional services through other lines of business. Essential Duties and Responsibilities: + Works directly with Shaw corporate and individual location customer… more
- Intuit (Atlanta, GA)
- …mid-market customers achieve success with Intuit Enterprise Suite (IES). As a CSM , you will build lasting relationships with businesses, guiding them through ... onboarding, product adoption, and ongoing value realization. Your role is pivotal in driving customer retention, optimizing engagement, and identifying opportunities for expansion. You will work closely with mid-market businesses that rely on IES for financial… more
- SitusAMC (Atlanta, GA)
- …with enterprise-level application development projects. Agile certifications a plus: PMI-ACP, CSM , SAFe + Experience overseeing multi-function project teams with at ... least 10-15 team members including Developers, Business Analyst, and QA personnel. + Experience using Azure DevOps (preferred) or Jira for managing work tasks. + Experience with Microsoft Office Suite. + Experience with a Project Portfolio Management (PPM)… more
- Cengage Group (Atlanta, GA)
- …prospect and customer engagement beyond launches - work with Sales and CSM leadership to identify opportunities for promotions, cross-selling, and seasonal campaign ... concepts. + **Product roadmap.** Influence product roadmap development based on business initiatives, market needs and customer feedback. + **Sales enablement.** Strategize with Sales Enablement to arm, train and empower sellers to shorten the sales cycle and… more