- Teleperformance USA (OH)
- …understand client needs and propose tailored solutions using the ServiceNow ITSM, CSM , and ITOM platforms.** + **Conduct compelling product demonstrations, proof of ... pre-sales or technical consulting roles, with a strong focus on ServiceNow ITSM, CSM , and ITOM products.** + **Demonstrated ability to design and present complex… more
- PagerDuty (Columbus, OH)
- …such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability to communicate and ... impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities. + Minimum of 10 years experience with a… more
- Insight Global (Westerville, OH)
- …for integrations. Agile and Scrum Master Experience: Certified Scrum Master ( CSM ) or equivalent agile certification. Demonstrated experience in leading agile teams ... in a technology environment. Solid understanding of agile principles, ceremonies, and artifacts. Leadership and Communication Skills: Excellent interpersonal and communication skills, with the ability to collaborate effectively across teams and with… more
- Cengage Group (Columbus, OH)
- …Aha!, Planview, SmartSheet). **Preferred Qualifications:** + Certified Scrum Master ( CSM ), Certified Scrum Product Owner (CSPO), or Project Management Professional ... (PMP) certification. + Experience with LEAN principles and continuous improvement practices. + Experience in an edTech, AI, or technology. + Experience working in the Product Operating Model (POM). + Demonstrated experience managing relationships and… more
- Bowman (Columbus, OH)
- …Project Management certification(s) or progress towards such certifications preferred (PMP, CAPM, CSM , CompTIA, etc.). **About Bowman** Are you ready to build a ... career that makes a lasting impact? At Bowman, our people are at the center of everything we do. We're committed to creating an environment where employees can thrive both personally and professionally, while helping to shape the infrastructure of tomorrow. A… more
- KeyBank (Brooklyn, OH)
- …principles + Experience in digital technology delivery + Certifications (CCBA, CSPO, CSM ) + Lean or Six Sigma certifications COMPENSATION AND BENEFITS This position ... is eligible to earn a base salary in the range of $71,000 to $84,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation. Please click… more
- Eaton Corporation (Beachwood, OH)
- …geographical area limitation. **Preferred Qualifications:** * Scrum Master certification ( CSM , PSM). * PMP certification or equivalent project management credential. ... * Experience with DevSecOps principles and secure product development lifecycle. * Familiarity with enterprise business processes such as finance, quote-to-cash, and plan-to-produce **Skills:** **Soft skills** - Strong communication, facilitation, and… more
- Huntington National Bank (Cleveland, OH)
- …the following areas IT Service Management (ITSM), Customer Service Management ( CSM ), Intelligent Apps, HR Service Delivery, Security Operations, Governance, Risk & ... Compliance (GRC) or Integrated Risk Management (IRM), Software Asset Management (SAM), Financial Services Operations (FSO), IT Business Management (ITBM), and IT Operations Management (ITOM) + Familiarity with the User Experience Tools, Service Intelligence,… more
- PNC (Strongsville, OH)
- …on business value and ready for the team. * Certified Scrum Master ( CSM ): A common requirement, indicating a foundational understanding of Scrum. * Experience with ... Agile Methodologies: Proven experience in leading and coaching teams using Scrum and other Agile frameworks(eg SAFe). * Strong Facilitation Skills: The ability to lead and guide effective Agile ceremonies and discussions. * Excellent Communication and… more
- Huntington National Bank (Cleveland Heights, OH)
- …expert for the ServiceNow platform and applications, including HRSD, FSO, WSD, CSM , GRC/IRM, and custom applications. + Collaborate with architects and developers to ... ensure scalable, secure, and maintainable solutions. + Stay current with ServiceNow releases and recommend adoption of new features. + Team & Stakeholder Management + Lead and mentor a scrum team of business analysts, developers, and testers. + Facilitate… more
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