- Teleperformance USA (OH)
- …understand client needs and propose tailored solutions using the ServiceNow ITSM, CSM , and ITOM platforms.** + **Conduct compelling product demonstrations, proof of ... pre-sales or technical consulting roles, with a strong focus on ServiceNow ITSM, CSM , and ITOM products.** + **Demonstrated ability to design and present complex… more
- PagerDuty (Columbus, OH)
- …such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability to communicate and ... impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities. + Minimum of 10 years experience with a… more
- Sysco (Cleveland, OH)
- …ensure customer receives product timely and accurately; collaboration with CSM that handles same concepts/customers, partners with transportation, merchandising, and ... contract sales teams to drive outcomes and influence customer interactions. Liaise with back office and communicate to customer regarding items such as prod credit, special orders, etc. + Liaise with local contract sales organization to implement direction,… more
- PNC (Strongsville, OH)
- …OPT for this position. Key Skills and Qualifications: * Certified Scrum Master ( CSM ): A common requirement, indicating a foundational understanding of Scrum. * SAFe ... certifications (eg, SAFe Advanced Scrum Master) are often preferred. * Experience with Agile Methodologies: Proven experience in leading and coaching teams using Scrum and other Agile frameworks(eg SAFe). * Strong Facilitation Skills: The ability to lead and… more
- Bath & Body Works (Columbus, OH)
- …experience + Certifications in any of the following a plus: IIBA CCBA, CSM /PSM, BPM Education: + Bachelor's degree in Business, Information Systems, or equivalent ... combination of education and experience Core Competencies: + Lead with Curiosity & Humility + Build High Performing Teams for Today & Tomorrow + Influence & Inspire with Vision & Purpose + Observe, Engage & Connect + Strive to Achieve Operational Excellence +… more
- Prime Therapeutics (Columbus, OH)
- …analysis capabilities **Preferred Qualifications** + Advanced Certified Scrum Master (A- CSM ) and/or Professional Scrum Master (PSM) certification + Certified Agile ... Leader (CAL-1) + Experience in planning, controlling, and monitoring of products in Scrum, Kanban, Extreme Programming (XP), and SAFe **Physical Demands** + Constantly required to sit, use hands to handle or feel, talk and hear. + Frequently required to reach… more
- Insight Global (Westerville, OH)
- …for integrations. Agile and Scrum Master Experience: Certified Scrum Master ( CSM ) or equivalent agile certification. Demonstrated experience in leading agile teams ... in a technology environment. Solid understanding of agile principles, ceremonies, and artifacts. Leadership and Communication Skills: Excellent interpersonal and communication skills, with the ability to collaborate effectively across teams and with… more
- KeyBank (Brooklyn, OH)
- …principles + Experience in digital technology delivery + Certifications (CCBA, CSPO, CSM ) + Lean or Six Sigma certifications COMPENSATION AND BENEFITS This position ... is eligible to earn a base salary in the range of $71,000 to $84,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation. Please click… more
- Huntington National Bank (Cleveland, OH)
- …the following areas IT Service Management (ITSM), Customer Service Management ( CSM ), Intelligent Apps, HR Service Delivery, Security Operations, Governance, Risk & ... Compliance (GRC) or Integrated Risk Management (IRM), Software Asset Management (SAM), Financial Services Operations (FSO), IT Business Management (ITBM), and IT Operations Management (ITOM) + Familiarity with the User Experience Tools, Service Intelligence,… more
- PNC (Strongsville, OH)
- …on business value and ready for the team. * Certified Scrum Master ( CSM ): A common requirement, indicating a foundational understanding of Scrum. * Experience with ... Agile Methodologies: Proven experience in leading and coaching teams using Scrum and other Agile frameworks(eg SAFe). * Strong Facilitation Skills: The ability to lead and guide effective Agile ceremonies and discussions. * Excellent Communication and… more