- SAP (Houston, TX)
- …are early in their career. **Who You'll Become** The Customer Success Manager ( CSM ) works directly with customers to guide them through their business journey with ... our solutions. The CSM works to increase customer satisfaction, retention, renewals, references,...for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle,… more
- Teleperformance USA (TX)
- …understand client needs and propose tailored solutions using the ServiceNow ITSM, CSM , and ITOM platforms.** + **Conduct compelling product demonstrations, proof of ... pre-sales or technical consulting roles, with a strong focus on ServiceNow ITSM, CSM , and ITOM products.** + **Demonstrated ability to design and present complex… more
- Checkmarx (TX)
- Strategic CSM + US- Texas, TX + Sales + Full...who are legally authorized to work in the United States for this opening Apply here **Apply to Strategic CSM **
- Capgemini (Houston, TX)
- …This role requires deep expertise in ServiceNow Customer Service Management ( CSM ), SOM modules, and integration capabilities to streamline business operations and ... customer satisfaction. **Key Responsibilities** Develop and configure ServiceNow SOM and CSM modules to support sales order lifecycle, including quote-to-cash, order… more
- Capgemini (Dallas, TX)
- …**Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management ( CSM ) | ESM - D2 Location: Dallas, Texas Reports to: ESM Solution ... Platform Solution Architect, you'll be at the forefront of shaping next-generation CSM solutions. You'll work closely with global pre-sales, delivery, and client… more
- Google (Austin, TX)
- …customer success metrics (eg, product adoption, sentiment). The Customer Success Management ( CSM ) team for Google Workspace is a proactive and strategic function ... well as 1:1 engagements with the largest customers. The CSM team also acts as a crucial feedback loop,...and engineering teams to inform future development. Ultimately, the CSM team is the customer's advocate within Google, ensuring… more
- Insight Global (Houston, TX)
- …a primary focus on ITOM (Discovery, Service Mapping, Event Management, CMDB) and CSM (case management, portals, workflows). This person will also be belping create ... modules specifically IT Operations Management (ITOM) & Customer Service Management ( CSM ) Hands on experience troubleshooting and supporting ITOM (Discovery, Service… more
- Beemac Logistics (Houston, TX)
- …after achieving sales goals and KPIs benchmarks. What makes a successful Client Solutions Manager ( CSM ): + As a successful CSM , you will act as a business owner, ... of business continually and consistently! Day to Day Functions of a Successful CSM : + Call existing customers and utilizing Partnership Selling to increase sales. +… more
- BlackBox (Plano, TX)
- …Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management ( CSM ), and other modules. Key Responsibilities: + Design and implement ... + Implement ServiceNow modules such as ITSM, TPSM, ITBM, CSM , HRSD, and S2P. + Manage instance upgrades, patches,...practices. + Experience with ServiceNow modules (ITSM, ITOM, ITBM, CSM , HRSD, FSM, S2P). + Proficiency in JavaScript, Glide… more
- Actalent (Waco, TX)
- …from concept to verification. + Assist in configuration and status management ( CSM ) activities as needed. Required Skills & Qualifications: + Strong foundation in ... development. Preferred Qualifications: + Experience with Configuration and Status Management ( CSM ). + Exposure to model-based systems engineering (MBSE) practices. +… more