- Oracle (Austin, TX)
- **Job Description** The Customer Success Manager ( CSM ) plays a critical role in ensuring clients achieve meaningful business outcomes through the effective adoption ... of translating customer priorities into actionable plans and measurable results. The CSM maintains a services-oriented approach, with a strong focus on customer… more
- Teleperformance USA (TX)
- …understand client needs and propose tailored solutions using the ServiceNow ITSM, CSM , and ITOM platforms.** + **Conduct compelling product demonstrations, proof of ... pre-sales or technical consulting roles, with a strong focus on ServiceNow ITSM, CSM , and ITOM products.** + **Demonstrated ability to design and present complex… more
- Norstella (Austin, TX)
- …and Executive Business Reviews General Client Success Support * Collaborate with CSM to prepare content for client deliverables and presentations aligning with the ... partnership reviews, training presentations, etc.) * Fill in for CSM on client support inquiries or projects as needed... on client support inquiries or projects as needed ( CSM back-up for out of office, travel, conflict, etc.)… more
- NTT America, Inc. (Austin, TX)
- …on operational excellence and customer satisfaction. In this role, the Senior CSM works closely with enterprise clients to help drive positive outcomes, support ... account retention and growth through effective relationship management. The Senior CSM assists in managing the relationship lifecycle for assigned accounts, serving… more
- Guidehouse (San Antonio, TX)
- …Strategic Portfolio Management (SPM), Enterprise Asset Management, Customer Service Management ( CSM ), CSM - Financial Service Operations (FSO), Integrations, and ... and Certified Implementation Specialist (CIS) certifications in two application areas (Including CSM , SPM, HRSD, ITOM) required **What Would Be Nice To Have** **:**… more
- DXC Technology (Plano, TX)
- …interactive workshops with stakeholders across ServiceNow modules (eg ITSM, ITOM, ITAM, CSM , HRSD, etc.) to gather requirements, define processes and guide clients ... Provide consulting expertise across ServiceNow modules (ITSM, ITOM, ITBM, HRSD, CSM , SecOps). Translate business needs into process-driven solutions that leverage… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …against an AWS Postgres database and the project's ServiceNow Customer Service Management ( CSM ) application. To excel in this position, you must have an advanced ... you work on processing information against the AWS Postgres database and ServiceNow CSM application, your skills in Python development and AWS services will be put… more
- Beemac Logistics (Houston, TX)
- …after achieving sales goals and KPIs benchmarks. What makes a successful Client Solutions Manager ( CSM ): + As a successful CSM , you will act as a business owner, ... of business continually and consistently! Day to Day Functions of a Successful CSM : + Call existing customers and utilizing Partnership Selling to increase sales. +… more
- Safran (Grand Prairie, TX)
- …FLY customer resource management tool. * Ensure that the assigned customers in the CSM territory are denoted correctly in FLY and that the data is reviewed quarterly ... territory on a quarterly basis. At a minimum, the CSM will demonstrate ample customer interaction based on site...customer's activity with SafranHE. A large part of the CSM 's yearly performance will be based on the deliverables… more
- Intuit (Plano, TX)
- …to lead at scale and drive transformative impact? As an M2, Customer Success Manager ( CSM ) Leader at Intuit, you are at the helm of shaping the future of customer ... frameworks and performance metrics to enhance the efficiency and effectiveness of CSM teams. + Act as a strategic partner between Customer Success, Sales,… more