- BlackBox (Plano, TX)
- …Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management ( CSM ), and other modules. Key Responsibilities: + Design and implement ... + Implement ServiceNow modules such as ITSM, TPSM, ITBM, CSM , HRSD, and S2P. + Manage instance upgrades, patches,...practices. + Experience with ServiceNow modules (ITSM, ITOM, ITBM, CSM , HRSD, FSM, S2P). + Proficiency in JavaScript, Glide… more
- AECOM (Houston, TX)
- …a Senior Manager to lead our global ServiceNow platform, supporting HRSD, CSM , ITSM, ITAM, ITOM, SPM, CMBD, Knowledge, and Employee/Service Portals. This person ... and platform operations. + Strong knowledge of ServiceNow (eg; ITSM, HRSD, CSM , ITOM, ITAM, SPM, CMDB, Knowledge Management, and ServiceNow Employee Center) +… more
- Apple Roofing (Plano, TX)
- …and doing the right thing. Role Overview The Customer Service Manager ( CSM ) is a key customer-facing and revenue-driving role responsible for guiding homeowners ... building trust, and helping them confidently move forward with Apple Roofing. The CSM represents our purpose of Building a Sweeter Experience by putting people first… more
- Sysco (Houston, TX)
- …or equivalent education and experience. + Experience with Agile Methodology or CSM certification + Management of Portfolios (MoP) or P3O certifications + ... delivery and project management experience. + Experience with Agile Methodology or CSM certification + Experience in a strategy consulting environment. + Experienced… more
- Charles Schwab (Austin, TX)
- …Project Management and Test coordination Expertise + PMP, SAFe Agilist, Certified ScrumMaster ( CSM ), ISTQB, CSTE + Certified ScrumMaster ( CSM ) or SAFe Agilist ... for Agile/SAFe environments + Ability to manage complex, multi-workstream technology projects with enterprise impact + Skilled in balancing scope, schedule, and budget while maintaining quality standards + Experience facilitating Agile ceremonies and driving… more
- Columbia Bank (TX)
- …complete and adhere to approval conditions and loan documentation. Collaborates with CSM to ensure borrower notifications are sent and approvals are obtained to ... customer and prospect calls as appropriate. May shadow manage a portfolio with CSM as part of training and development, with Underwriting Manager and Market Director… more
- H&R Block (Abilene, TX)
- …problem, research solutions, and resolves issues or escalate to DOC, Company Support Manager ( CSM ) , or District General Manager ( DGM ) as needed + Communicate ... job duties + Other duties as assigned by the DOC or in partnership with the CSM What you'll bring to the team Education: + High school diploma or equivalent Work… more
- IBM (Dallas, TX)
- …architecting scalable, secure, and high-performing applications across ITSM, ITOM, HRSD, CSM , and/or other ServiceNow modules. Key Responsibilities: * Define and ... understanding of ServiceNow modules such as ITSM, ITOM, HRSD, SecOps, or CSM * ServiceNow Certified System Administrator (CSA) required * ServiceNow Certified… more
- Serco (Fort Hood, TX)
- …or equivalent (MEL4) + Prior US Military service as a Field Grade Officer or SGM/ CSM (COL, LTC, MAJ, CSM /SGM) + Familiarity with current Army and Joint doctrine ... + Experience writing operational orders at the Division and above level + Integrated all warfighting functions into planning + Prepared scenario-based training + Coordinated with stakeholders outside your assigned team + Developed appropriate training for… more
- H&R Block (El Paso, TX)
- …problem, research solutions, and resolves issues or escalate to DOC, Company Support Manager ( CSM ) , or District General Manager ( DGM ) as needed + Communicate ... job duties + Other duties as assigned by the DOC or in partnership with the CSM What you'll bring to the team Education: + High school diploma or equivalent Work… more
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