- EPS Corporation (Austin, TX)
- …the guidance and direction of the AFC HQs Command Security Manager ( CSM ) and Special Security Officer (SSO), the Security Specialist develops, enforces, analyzes, ... the guidance and direction of the AFC HQs Command Security Manager ( CSM ) and Special Security Officer (SSO), the Security Specialist develops, enforces, analyzes,… more
- Jack Henry & Associates (Allen, TX)
- …least 7 years of combined experience with ServiceNow (ITSM, ITOM, ITAM, CSM , Integrations, & Discovery). + ServiceNow Certification as a System Administrator, ... ambiguity. + Experience with the implementation of theCustomer Service Managementmodule, understanding CSM tables in relation to the Common Service Data Model and… more
- Zoom (Austin, TX)
- …Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use + Product Feedback: Provide strategic feedback to ... Maximize customer engagement through webinars, micro-learnings, and educational content + CSM Enablement Impact: Measure internal adoption of assets and reduction in… more
- Kimpton Hotels & Restaurants (Dallas, TX)
- …feel it; you'll feel it too. **What You'll Do** The Conference Services Manager ( CSM ) acts as the liaison between the hotel operations departments and the client. ... The CSM strives to achieve a balance between executed contracts, service and profitability. Through efficient management, communication and coordination of the… more
- PagerDuty (Austin, TX)
- …such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability to communicate and ... impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities. + Minimum of 10 years experience with a… more
- Deloitte (Dallas, TX)
- …ServiceNow cloud-native platform capabilities such as ITSM, ITOM, CMDB, ITBM, HRSD, CSM , and ServiceNow integration. + Minimum 1 year of experience with ServiceNow ... AI/ML and GenAI features such as Predictive Intelligence, Virtual Agent, and Now Intelligence. + Prior experience with cloud-native engineering, using FaaS/PaaS/micro-services on cloud hyper-scalers such as Azure, AWS, or GCP. + Prior software engineering… more
- Santander US (Austin, TX)
- …technology sector. **Certifications:** + PMP: Project Management Professional - Preferred. + CSM : Scrum Master certification - Preferred. **It Would Be Nice For You ... To Have:** + Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. + Experience in Microsoft Office products. **What Else You Need To Know:** The base pay range for this position… more
- Amazon (Dallas, TX)
- …services role experience - active project management certification (eg, APM, CSM , PMI-ACP, PRINCE2) - AWS certification - Experience in delivering customer ... engagements in a professional services role - Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga - Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or… more
- ServiceNow, Inc. (Addison, TX)
- …days):** + ServiceNow Certified System Administrator + Customer Service Management ( CSM ) Implementor + Field Service Management (FSM) Implementor **Work Personas** ... We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn… more
- SitusAMC (Austin, TX)
- …with enterprise-level application development projects. Agile certifications a plus: PMI-ACP, CSM , SAFe + Experience overseeing multi-function project teams with at ... least 10-15 team members including Developers, Business Analyst, and QA personnel. + Experience using Azure DevOps (preferred) or Jira for managing work tasks. + Experience with Microsoft Office Suite. + Experience with a Project Portfolio Management (PPM)… more
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