- SAP (Palo Alto, CA)
- …talent who are early in their career. **Who You'll Become** The Customer Success Manager ( CSM ) works directly with customers to guide them through their business ... journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned… more
- ServiceNow, Inc. (Santa Clara, CA)
- …customers faster and at a lower cost. **The Role** As a Principal Outbound Product Manager in the CSM Outbound Product Management team, you will be key to ... and Public Sector, built as extensions of our core - Customer Service Management ( CSM ), Field Service Management (FSM), Configure Price Quote (CPQ) and Sales & Order… more
- ITT (Valencia, CA)
- …general industrial, medical, and energy markets. **Position Summary** The Customer Service Manager ( CSM ), under the direction of the Director(s) of Sales ... Shipment of ITT Aerospace Controls products to the worldwide customer base. The CSM is responsible for leading and coaching the broader based customer service team… more
- Kimpton Hotels & Restaurants (Sacramento, CA)
- …Guests feel it; you'll feel it too. **What You'll Do** The Conference Services Manager ( CSM ) acts as the liaison between the hotel operations departments and ... the client. The CSM strives to achieve a balance between executed contracts, service and profitability. Through efficient management, communication and coordination… more
- CGI Technologies and Solutions, Inc. (San Diego, CA)
- …issues requiring more senior-level expertise * Assist the Government Customer Service Manager ( CSM ) with inquiries from Congress, Headquarters, White House, and ... preparation of training packets for acceptance agent seminars. Assist CSM with passport acceptance facility certification and update corresponding acceptance… more
- American Airlines (Los Angeles, CA)
- …you'll love this job** + American is looking for a goal-oriented Customer Service Manager ( CSM ) who wants to elevate their experience, knowledge, and network ... within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. + CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the… more
- DataVisor (Mountain View, CA)
- …collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager ( CSM ), you will serve as a strategic partner to key ... enterprise clients, helping them drive ROI through advanced fraud detection, AML compliance, and operational optimization. You'll lead customer engagements across a portfolio of Fortune 500 companies in FinTech, Banking, and E-commerce, providing expert… more
- IBM (Costa Mesa, CA)
- **Introduction** A Customer Success Manager Architect ( CSM ) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM has unique attributes. In...people skills often associated with this position, this AI CSM role is specialized in data science, generative AI,… more
- IBM (San Francisco, CA)
- **Introduction** A Customer Success Manager Intern ( CSM ) focused on IBM solutions means a career where you're helping clients fully realize the value of their ... and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM has unique...people skills often associated with this position, in this CSM intern role, you will work closely with customers,… more
- Hartford Steam Boiler Inspection and Insurance Company (San Francisco, CA)
- …Systems, Business, or related field, or equivalent experience in these fields. + CSM certifications (Certified Customer Success Manager ) are a plus + Experience ... Customer Success Manager **Company** HSB **Location** San Francisco , United...questions related to HSB's digital risk management services. The CSM is responsible for ensuring that customers (including insureds,… more