• Senior Manager , Clinical Operations

    ConvaTec (Lexington, MA)
    …(LSE:CTEC). To learn more please visit http://www.convatecgroup.com **Position Overview:** The Sr. Manager , Clinical Operations plays a key role to the success of ... Convatec's clinical trials. The Sr. Manager , Clinical Operations oversees the management of the day-to-day operations of clinical trials, ensuring they are conducted… more
    ConvaTec (09/19/25)
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  • Customer Success Manager

    Validity (Boston, MA)
    About the Role Validity is looking for a Customer Success Manager to join our team in our Boston, MA office. The CSM is responsible for creating and nurturing ... of customers and for ensuring those customers achieve their goal outcomes. The CSM is responsible for delivering ongoing proactive and reactive service for a… more
    Validity (11/13/25)
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  • Client Success Manager

    Norstella (Boston, MA)
    Client Success Manager Company: MMIT Location: Remote, United States Date Posted: Nov 20, 2025 Employment Type: Full Time Job ID: R-1543 **Description** **About ... successful deployment, adoption, and utilization of MMIT's products and services. The CSM is directly responsible for driving client outcomes and building long-term… more
    Norstella (11/21/25)
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  • Principal Customer Success Manager

    MongoDB (Boston, MA)
    …be responsible for the direct leadership of the other Customer Success team members ( CSMs ) aligned to the account. This role will serve as the primary post-sale ... People Leadership + Recruit, mentor, develop and directly lead individuals on the CSM team assigned to the account Account Planning and Execution + Develop and… more
    MongoDB (09/27/25)
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  • Senior Director, Enterprise Customer Success…

    PagerDuty (Boston, MA)
    …rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. Retention and ... and improve processes. + Use adoption metrics to help CSMs understand where there is risk in their accounts...Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability… more
    PagerDuty (11/14/25)
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