- C&W Services (Chicago, IL)
- …, and **automated outreaches** . + Build and optimize dashboards for CSMs , leadership, and cross-functional partners; manage **data quality SLAs** . + Partner ... Establish publication cadences (monthly/quarterly) and a review workflow with CSMs , Sales, and Product. + Maintain a library of...+ Run **office hours** , training, and enablement for CSMs and leaders; maintain knowledge base content. + Partner… more
- Cancer IQ (Chicago, IL)
- …data to drive decisions and strategies for improving customer outcomes. How Our CSMs Differ from our Implementation Managers The position of CSM at CancerIQ differs ... from the role of an Implementation Manager. While CSMs own and manage the relationship with our customers,...with our customers, Implementation Managers work in tandem with CSMs to project manage both implementations of new customers,… more
- IQVIA (Chicago, IL)
- …world. IQVIA has the world's largest Commercial Sales & Medical Solutions ( CSMS ) organization dedicated to the launch and marketing of pharmaceutical and medical ... field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries… more
- IQVIA (Chicago, IL)
- …world. IQVIA has the world's largest Commercial Sales & Medical Solutions ( CSMS ) organization dedicated to the launch and marketing of pharmaceutical and medical ... field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries… more
- Astellas Pharma (Northbrook, IL)
- …as Lead CSM for specific study providing study level oversight and support for CSMs assigned to the study. This assignment ensures study level information is shared ... with assigned CSMs and has key role in establishing site monitoring strategy for study. + Responsible for driving activities within site initiation and start-up,… more
- IQVIA (Chicago, IL)
- …world. IQVIA has the world's largest Commercial Sales & Medical Solutions ( CSMS ) organization dedicated to the launch and marketing of pharmaceutical and medical ... field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries… more
- Oracle (Springfield, IL)
- …the client success organization forward. Required to act as mentor to new CSMs Disclaimer: **Certain US customer or client-facing roles may be required to comply ... with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $50.48 to $95.91 per hour; from: $105,000… more
- eightfold.ai (Chicago, IL)
- …+ Champion a digital-first mindset across Customer Success - train and enable CSMs to leverage automation, content, and analytics to reach more customers efficiently ... and effectively. + Lead end-to-end ownership of digital programs that support the Customer Success lifecycle - from onboarding through expansion. + Own and drive cross-functional digital experience programs that directly impact the post-sales customer journey… more
- CADDi (Chicago, IL)
- …OKRs. Mentor, coach, and develop a high-performing team of Customer Success Managers ( CSMs ). + Drive Scalable Value and Expansion: Define the global customer journey ... and adoption strategy. Partner with Sales Leadership to identify and execute cross-sell/upsell opportunities and analyze macro trends in customer health. + Elevate Customer Advocacy: Establish frameworks for high-impact customer storytelling and case studies.… more
- CDM Smith (Chicago, IL)
- …outcomes. * Technical Excellence: Develop and refine conceptual site models ( CSMs ), evaluate remedial alternatives, and ensure the effective application of treatment ... technologies (eg, contaminant capture or destruction, removal and stabilization/solidification for solids and in situ/ex situ water treatment systems). * Design Engineering Framework: Apply and champion CDM Smith's design engineering framework throughout all… more
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