• Principal Customer Solutions Manager, Global…

    Amazon (New York, NY)
    …autonomously. Key job responsibilities ROLE & RESPONSIBILITIES: Customer Solutions Managers ( CSMs ) are obsessed with accelerating our customer's cloud adoption and ... driving value from investments in the cloud. CSMs have ownership of customers' cloud enablement / adoption...realization for AWS customers. For effective adoption of AWS, CSMs focus on driving customers' people and operating model… more
    Amazon (11/13/25)
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  • Bi-lingual Pharmacy Tech Support Call Center Rep…

    IQVIA (Bronx, NY)
    …therapies. IQVIA has the world's largest Commercial Sales & Medical Solutions ( CSMS ) organization dedicated to the launch and marketing of pharmaceutical and medical ... field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries… more
    IQVIA (09/18/25)
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  • Manager, Customer Success

    LiveRamp (New York, NY)
    …ensuring customers are adopting LiveRamp products and solutions + Coach and mentor CSMs of the Brands Customer Success team, while sharing best practices in Customer ... cross-functional initiatives to improve the customer experience + Ensure the Brands CSMs successfully deliver our solutions to all Brands customers according to… more
    LiveRamp (09/18/25)
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  • Senior Service & Support Specialist (Tier 2 - IES)

    Intuit (Albany, NY)
    …Provide in-the-moment support to Tier 1 agents and Customer Success Managers ( CSMs ) across IES products including QBO, Payments, Elite Payroll, and QuickBooks Time. ... + Utilize deep product expertise and system knowledge to fully resolve customer issues and manage escalations. + Act as a team point of contact by supporting managers (M1s), assisting with escalations, and modeling best practices in customer engagement,… more
    Intuit (11/22/25)
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  • Client Success Manager

    Norstella (Albany, NY)
    …Access functions (Insights & Analytics, Payer Marketing, Field Teams, Contracting/Rebating, etc.). CSMs are the face of MMIT and are responsible for ensuring these ... stakeholders understand who we are, what we do, and how we are evolving as an organization. These relationships are continuously evolving as our clients adopt new use cases across various teams, and as stakeholders transition in and out of roles. + Meet… more
    Norstella (11/21/25)
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  • Senior Clerk

    City of New York (New York, NY)
    …will: - Retrieve and update data from the Child Support Management System ( CSMS ), Automated State Support and Enforcement Tracking System (ASSETS), and the Welfare ... Management System (WMS). - Respond to verbal inquiries and assist clients with questions regarding child support; review applications to ensure information is complete, correct and that client is noncash recipient; utilize database systems to ensure accurate… more
    City of New York (11/21/25)
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  • Principal Customer Success Manager

    NTT America, Inc. (Albany, NY)
    …to account management. + Mentor and share expertise with other CSMs , fostering a collaborative culture focused on customer-centric solutions and continuous ... improvement. + Lead by example in customer communications, project management, and issue resolution, demonstrating excellence in all aspects of account management. **Reporting and Insights** + Track, analyze, and report on key metrics for assigned accounts,… more
    NTT America, Inc. (11/18/25)
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  • Scheduling Unit Supervisor

    City of New York (New York, NY)
    …assigned to unit. Access database systems, the Child Support Management System ( CSMS ), the Welfare Management System (WMS) and the Department of Motor Vehicles ... System (DMV), for the purpose of retrieving case information for preparation of client interviews; ensure that information is accurate, complete and ready for scheduled interviews. Compile weekly statistical reports by summarizing data tallies and other… more
    City of New York (11/15/25)
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  • Senior Director, Enterprise Customer Success…

    PagerDuty (Albany, NY)
    …data to inform decision-making and improve processes. + Use adoption metrics to help CSMs understand where there is risk in their accounts and coach them through the ... use of playbooks to improve adoption. + Work with the Value Realization team to ensure each customer has a value realization study that is data driven and outcomes based. Cross-Functional Collaboration: + Effectively link business objectives in favor of… more
    PagerDuty (11/14/25)
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  • Case Review Specialist

    City of New York (New York, NY)
    …unit reviews, processes and updates data on Child Support Management System ( CSMS ) and Automated State Support Tracking System (ASSETS) case level and account ... level cases to ensure accuracy and completeness of the data and the proper functioning of automated case processing systems in compliance with agency operations and policy and federal and state mandates. This is accomplished through comprehensive case reviews,… more
    City of New York (11/13/25)
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