- TEKsystems (Carrollton, TX)
- Description PennyMac is accelerating broker-direct growth by integrating IVR/ CTI with brokers' standalone Salesforce orgs and enabling secure, real-time access to ... DevOps). You will own end-to-end technical strategy and execution: CTI enablement, data-sharing frameworks, real-time decisioning, security & compliance, performance… more
- Molina Healthcare (TX)
- …by law. * Knowledge of or experience using the Care Transitions Intervention ( CTI ) or similar model. * Background in discharge planning and/or home health. * ... Demonstrated knowledge of community resources. * Proactive and detail-oriented. * Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. * Ability to work… more
- SHI (Austin, TX)
- …threat data and collaborative defense + Mentor and develop talent for CTI analysts, threat hunters, and detection engineers **Behaviors and Competencies** + ... Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and… more
- CACI International (San Antonio, TX)
- …(min imum) in Listening OR Reading + Relevant military MOSs: 35P, 1N3X1, 1A8X1, CTI , 267X or equivalent CACI.LANGUAGE This position is contingent on funding and may ... not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ** ** **What You Can Expect:** **A culture of integrity.**… more
- Public Storage (Plano, TX)
- …of experience in supporting Contact Center Operations, including CCaaS platforms, IVR, CTI and WFM Tools. **Preferred Qualifications:** + Master's degree in Computer ... Science, Data Science, Business Administration, Project Management, or a related field, or equivalent experience + Proven experience implementing conversational AI, generative AI, and agentic AI solutions in customer service environments, including evaluating… more
- Cognizant (Irving, TX)
- …applications, including IVR (Interactive Voice Response) systems, call routing, CTI (Computer Telephony Integration), and agent desktop applications. . Framework ... Management: Design and develop scalable and flexible automation test frameworks, integrating Cyara with other internal systems and CI/CD (Continuous Integration/Continuous Delivery) pipelines (eg, Jenkins, GitLab). . Defect Management: Analyze test results,… more
- Bank of America (Plano, TX)
- …applications + Provides consulting services to Core Technology Infrastructure ( CTI ) and technical partners, executes procedures reliably, and escalates appropriately ... to solve incidents quickly + Provides release support when needed and manages engagement across audiences + Provides full lifecycle management of the infrastructure and application environments **Required Qualifications:** + 5+ years of experience with… more
- Oracle (Austin, TX)
- …and maintain threat intelligence platforms (TIPs) and other cyber threat intelligence ( CTI ) related tools to enrich data and streamline workflows. + Collaborate with ... partner Cloud security teams during all phases of the incident response lifecycle to integrate intelligence findings into resolution and mitigation plans. + Cultivate strategic relationships with key members of the Threat Intelligence community to expand… more
- Toyota (Plano, TX)
- …like Case Management, Omni-Channel Routing, Service Console, Knowledge Base, and CTI integrations. + Develop and oversee integrations with external platforms (CRM ... systems, ERP, websites, mobile apps, etc.) using APIs, ETL tools, and Marketing Cloud Connect. + Lead the architecture, design, and implementation of Salesforce Marketing Cloud and Service Cloud solutions. + Create scalable, flexible, and high-performing… more
- MTC (Dayton, TX)
- …more than, eight hours per day. + Participate in regular check-ins with Manager, CTI . It is expected that the incumbent shall perform other duties as assigned within ... his/her capabilities as determined by management. **Education and Experience Requirements:** + Graduation from an accredited senior high school or equivalent (GED) + Associate's degree in the field of psychology, sociology, counseling, social work, criminal… more