- 3M (Austin, TX)
- **Job Description:** CTI Sr. Analyst **Collaborate with Innovative 3Mers Around the World** Choosing where to start and grow your career has a major impact on your ... to a 3M career.** **The Impact You Will Make in this Role:** As a CTI Sr. Analyst, you will play a critical role in identifying, analyzing, simulating, and reporting… more
- Capgemini (Irving, TX)
- …the forefront of defending client cyber operations, combining the expertise of CTI Analysts and Detection Engineers under one team. This integrated approach ensures ... **Your Responsibilities:** + Research and analyze emerging threats, utilizing the CTI lifecycle for daily collections. + Curate and communicate intelligence on… more
- Nelnet (Burleson, TX)
- …Threat Intelligence Research Intern will support Nelnet's cyber threat intelligence ( CTI ) program by conducting research, analysis, and dissemination of cyber threat ... The intern will support enterprise cybersecurity operations and help mature the CTI function to better serve security and risk teams across the organization.… more
- Citigroup (Roanoke, TX)
- …to ensure compliance with Level III procedures + Direct interaction w/Senior CTI and client representatives to ensure business alignment + Manage multiple PMO ... internal projects across all disciplines + Influence peer organizations within CTI to coordinate and facilitate the various strategic initiatives impacting his/her… more
- Hilton (Addison, TX)
- …business objectives\. **What deliverables you will take ownership of:** + CTI Scripting within Salesforce Service Cloud utilizing out\-of\-the\-box and custom Amazon ... LWC Development + Experience with AWS \(S3, AppFlow, Amazon Connect, or Open CTI within Salesforce\) + Experience in version control tools \(Git, Bitbucket\) + This… more
- Bank of America (Plano, TX)
- …applications + Provides consulting services to Core Technology Infrastructure ( CTI ) and technical partners, executes procedures reliably, and escalates appropriately ... to solve incidents quickly + Provides release support when needed and manages engagement across audiences + Provides full lifecycle management of the infrastructure and application environments **Required Qualifications:** + An active ServiceNow Certified… more
- CVS Health (Austin, TX)
- …/ Flosum + Experienced with Service Cloud and Omni Channel, telephony CTI integrations + Experienced in implementing Contact Centers on Salesforce using tools ... like NiCE CXone / Five9 **Preferred Qualifications** + Able to demonstrate proven core Salesforce System Admin skills and knowledge, including user management, workflows/rules, page and custom object config, Site and Community config + Experience working with… more
- Rubrik (Austin, TX)
- …to accurately determine their criticality and risk. + Collaborate with ta CTI team to identify, document, and report on information security (InfoSec) threats ... and emerging trends discovered during incident response activities. + Lead after-action reviews and post-mortems to identify areas for improvement and implement lessons learned. + Guide and train junior analysts, serving as an escalation point for complex… more
- MTC (Huntsville, TX)
- …with Texas Department of State Health Services (DSHS) Clinical Training Institute ( CTI ) requirements. 3. Establish a Therapeutic Community (TC) within the facility ... working closely with correctional staff to create a living environment that is peer driven. 4. Develop a system to promote the coordination and integration of the substance abuse prevention components with other facility programs. 5. Conducts special… more
- Cognizant (Austin, TX)
- …. Experience of Contact Center systems such as Contact Routing and CTI , Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording, ... Workforce Management and Quality Assurance for multi-channel contact management of voice, email, chat, SMS messaging, etc. to provide guidance, thought leadership and operational support as a highly skilled Contact Center advisor. . Experience deploying… more