- Walmart (New York, NY)
- …prioritized strategic initiatives. - You are data savvy: you can analyze competition, customer behavior, industry trends, and the macro environment. - You are omni ... channel customer focused: You make customer -centric recommendations and decisions across all customer touchpoints. Constantly incorporate applicable and… more
- iPostal1 (Montebello, NY)
- …we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we're looking for confident, upbeat, personable ... Customer Service professionals to support that growth in our...transfer, expected timelines, and available options. + Responding to customer inquiries regarding the transfer process and their preferences.… more
- Pegasystems (New York, NY)
- …Consulting team, where individual contributors drive revenue growth through intelligent customer engagement solutions. As a Senior Manager, you'll lead and mentor ... CDH specialists focused on delivering real-time decisioning strategies that optimize customer experiences and business outcomes. **Picture Yourself at Pega:** You'll… more
- Amazon (New York, NY)
- …the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, email, chat, ... flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is AI CCaaS...Connect is AI CCaaS (Omni-Channel, IVR, Analytics, Cases, Tasks, Customer Data Profiles, and more). As the Sr Manager,… more
- Kyndryl (Albany, NY)
- …across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer ... subject matter experts (SMEs) to deliver innovative solutions that enhance customer journeys, improving customer technology operations, and integrate… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …assigned customers including reviewing equipment repairs and repair changes; notifies customer /account manager of any reoccurring issues and participates in solving ... _Level 1:_ Has 0\-2 years of progressively complex experience in the customer service field\. Demonstrates knowledge in Casella's business products and services as… more
- LinkedIn (New York, NY)
- …** + Builds relationships with decision makers and stakeholders across a dedicated customer base + Drives customer decision making by achieving shared vision ... considering the value props that tie all stakeholders together + Drives Customer growth by proactively identifying opportunities to deliver greater customer … more
- Coinbase (Albany, NY)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most ... trusted and value-added customer support in crypto. We eliminate pain points, empower...team leads strategy, planning, and execution for the Global Customer Success & Trust (GCST) organization, working at the… more
- Amazon (New York, NY)
- …to buy and easy to use. Amazon Connect is an easy-to-use cloud customer experience solution that helps companies of any size deliver exceptional customer ... and Personalized Engagement capabilities enable companies to build hyper-personalized customer experiences through configurable business user applications. Solutions are… more