- Lilly (Great Neck, NY)
- …of AI company-approved tools and other analytical capabilities to streamline customer interactions. * Identifies and advocates for new opportunities to enhance ... the customer experience. * Models a growth mindset to create...growth mindset to create positive experiences. **SELLING SKILLS / CUSTOMER EXPERIENCE** * Embraces and uses the company's selling,… more
- Veterans Affairs, Veterans Health Administration (Syracuse, NY)
- …perform assigned duties in a manner that promotes quality health care, positive customer service and the maintenance of an environment committed to serving the ... in a manner that promotes quality health care, outstanding customer service, and the maintenance of an environment committed...basic technical competence and skill. The LPN/LVN practices good customer service in all work activities. Must be poised… more
- KPH Healthcare Services, Inc. (Oneonta, NY)
- …of drafting and completing prior authorizations, entering of medication orders and customer service for patients, and working as liaison with pharmacy team and ... and recommendations to operational issues, increased productivity, quality, and customer -service standards + Actively participate in process improvement initiatives.… more
- Mindex (Rochester, NY)
- …support. The mission of the Service Delivery team is to exceed customer expectations and create positive and personalized experiences during every customer ... Works with customers to document and reproduce issues; documents the scope and customer criticality of issues identified as defects/bugs. + Creates and executes SQL… more
- Rubrik (Albany, NY)
- …AI capabilities to key accounts. + Lead technical sales calls, gather & analyze customer feedback, and identify trends. + Qualify sales opportunities in terms of ... customer technical requirements, competition, decision making process, and funding....with product management to ensure product roadmap alignment with customer demands. + Assist with the development of marketing… more
- National Express (New Hampton, NY)
- …the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located ... and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located… more
- MongoDB (New York, NY)
- …reaching B2B users at critical moments in their journey. You are obsessed with customer success and advocate for our users as much as you work to accelerate ... their journey on MongoDB. You have a deep understanding of the customer journey, including onboarding, adoption, and engagement strategies, and you are experienced… more
- PNC (New York, NY)
- …lead Product Owner on the team * Responsible for crafting incredible customer experiences from discovery through execution delivery to customers, working closely ... to challenge existing norms and drive transformation * Present new digital customer experiences to legal, risk, and compliance stakeholders as well as executive… more
- Resideo (Elmsford, NY)
- …functions essential to sales productivity. These include planning, reporting, customer /account management, sales process optimization, sales job design, sales ... accounts and territory. + Maintain and grow existing key customer relationships, define and execute sales and growth strategy,...on the features and benefits as they relate to customer needs + Manage all aspects of engagements with… more
- Mizuho Corporate Bank (New York, NY)
- …key stakeholders to manage Transaction Monitoring, Real-Time Message Screening, and Customer Screening Systems to detect and prevent suspicious activities. You will ... + Customize and implement AI-based Transaction Monitoring, Transaction Screening, and Customer Screening Systems, ensuring that the systems are tailored to the… more