- Parity (New York, NY)
- …current and future services across North America. You will directly manage the (1) customer success, (2) customer support as well as the (3) measurement and ... States. RESPONSIBILITIES: + Manage and continuously improve all aspects of the Customer Experience and service delivery operations including support tools + Drive … more
- BD (Becton, Dickinson and Company) (New York, NY)
- …using existing selling tools as well as creating new tools specific to each customer situation to define the value of our product offerings. Coordinates all decision ... makers and influencers across the customer buying process to arrive at a contractual purchase...goals in assigned territory + Works effectively with BD customer facing associates (Account Executive, Clinical Specialist, Lab Automation… more
- Estes Express Lines (Rochester, NY)
- …on the sales activities for a given period of time + Utilize CRM ( customer relationship management) tools to build customer base, enhance product services and ... customer relationships + Interface with the customer to understand the customer 's overall objectives and requirements + Contact customers on a regular basis… more
- Amazon (New York, NY)
- Description Are you a customer -obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Artificial ... Generative AI and ML services. Your role will involve identifying high-value customer opportunities within a specific territory and engaging with AWS customers to… more
- Canon USA & Affiliates (New York, NY)
- …of expertise and knowledge gained at level 1. Trained in customer service core requirements with demonstrated proficiency with customers, core technologies ... and work processes. **Your Impact** - Demonstrates higher level customer support capabilities through assignments. - Identifies potential opportunities to improve… more
- TD Bank (New York, NY)
- …the best manner possible for clients and partners + Promotes a positive customer and employee experience, while increasing shareholder value + Creates an open, ... within the group + Demonstrates a commitment to being customer -centric by ensuring a legendary service is provided during...by ensuring a legendary service is provided during every customer interaction to maximize retention and growth + Ensures… more
- Cengage Group (New York, NY)
- …a single static course to a personalized, outcomes-driven learning ecosystem that meets customer needs. + Lead our shift from print to digital learning experiences ... through data driven decision making and deep customer knowledge. + Lead experimentation to apply innovative tools...developing products that result in owning more of the customer experience and increasing the lifetime value of a… more
- Wolters Kluwer (New York, NY)
- …capacity** ESSENTIAL DUTIES AND KEY RESPONSIBILITIES * Develop a knowledge of Medi-Span's customer profiles - with a focus on commercial healthcare segments such as ... closely collaborating with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, Sales, and Marketing. *… more
- TD Bank (New York, NY)
- …+ Proven ability to deal with all levels of management + Strong Customer Service orientation and ability to establish strong working relationships with internal and ... senior leaders and manage sensitive employee relations matters with discretion. ** Customer Accountabilities:** + Understands and supports the Banks Customer … more
- Walgreens (Peekskill, NY)
- …ways to optimize pharmacy financials, inventory management and enhance customer experience. **Job Responsibilities:** ** Customer Experience** + Engages ... them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions...timely manner and answers questions to ensure a positive customer experience. + Models and shares customer … more