- American Airlines (New York, NY)
- …**Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network ... creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced...is a member of the Airports Team within the Customer Experience Division + These positions will be located… more
- City of New York (New York, NY)
- Job Description Candidate must be serving permanently in the title of Customer Information Representative, or be reachable on the civil service list, Exam ... equipment. The candidate selected to fill this vacancy will provide customer service utilizing computer databases and information technology to access information… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff ... processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises… more
- Price Chopper (Binghamton, NY)
- …to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the ... store to include customer checkout (registers, scanning, and service), bottle return, cleaning...procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs… more
- Enterprise Mobility (Southampton, NY)
- **Overview** We're immediately hiring for Southampton, NY office! The Customer Assistance Representative Sr (CAR) will provide a high level of customer service ... dialogue as they arrive on the lot. + Remind customer to check for personal belongings. Identify any items...rental charges; and provide an accurate receipt to the customer . + Inquire about service, satisfaction and document dissatisfaction.… more
- Google (New York, NY)
- New Business Sales Manager, Google Customer Solutions _corporate_fare_ Google _place_ New York, NY, USA **Mid** Experience driving progress, solving problems, and ... sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with...for Google. You will work with a variety of end- customer advertisers and advertising agencies to deliver the optimal… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic ... that data to the training team to enhance current training. + Documents customer /call communications processes. + Provides call quality metrics data to generate and… more
- Oracle (Albany, NY)
- **Job Description** Customer Excellence Advisory Lead (CEAL) aims to enable customers to fully leverage their data by offering top-tier architectural guidance and ... focused on achieving high usage. **Responsibilities** + Proactively recognize customer requirements, uncover unaddressed needs, and develop potential solutions… more
- Emerson (Albany, NY)
- The Customer Success Manager (CSM) at NI serves as a trusted advisor to enterprise customers, ensuring they achieve measurable business outcomes through NI's ... driving software adoption by showcasing value and aligning NI's technology with customer objectives. The CSM partners with executives and technical teams to… more
- Mondelez International (NY)
- …define and execute a winning growth strategy for both Mondelēz International and the customer . **How you will contribute** You will: + Develop and drive broad ... customer relationships across all levels with a key focus...on building relationships at an appropriate level within the customer . + Execute the strategy for the customer… more