- Goodwill of the Finger Lakes (Canandaigua, NY)
- The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs ... Assists with the supervision of all employees. + Reviews customer concerns and resolves appropriately. + Maintains interior and...member roles as staffing needs arise. + Asks every customer for a Round-up donation, maintains a minimum of… more
- Amazon (New York, NY)
- Description As a Customer Success Manager, you'll help grow footwear brands for Zappos on Amazon. You'll manage brand relationships, develop business plans, and ... drive data-backed decisions that improves the customer experience. This role blends day-to-day seller management with program-building, giving you the chance to… more
- Wolters Kluwer (White Plains, NY)
- The ** Customer Service Operations Associate (CSOA) - Filing Manager** is a key member of the Account Services Department within CT Corporation's Business Licensing ... 50-100 filings per week, depending on complexity. + Collaborate closely with Customer Success Associate-Account Managers (CSA) to ensure timely fulfillment of all… more
- Gerber Collision & Glass (Syracuse, NY)
- …across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a ... Job Description: The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies… more
- Kelly Services (West Henrietta, NY)
- …we want to hear from you!** We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team and provide exceptional support to customers ... and tax questions for our client's customers. + Identify customer needs, research using various systems (sometimes up to...or equivalent. + 1+ years of experience in a customer service/ customer support role. + 1+ years… more
- Owens & Minor (Elmsford, NY)
- …a single point of contact for a specific account or accounts. + Responds to customer needs, concerns and complaints in a timely manner. + Consults with clients and ... basis. + Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service...discharges with Customer Care Center and/or Branch Customer Service Team. + Operates a Personally Owned Vehicle… more
- Hillside Family of Agencies (Rochester, NY)
- Job Summary The Customer Service Specialist, (full title is Partner Service Center (PSC) Specialist I) processes service requests received by telephone, email, or ... greet callers, and provide timely, accurate information with excellent customer service. + Reply to and process all Partner...GED required + Minimum 1 year of experience in customer service or related field required + Proficiency with… more
- Logitech (Albany, NY)
- …paid-for Services program with high opportunities? We are searching for a **Senior Customer Support Engineer** in the AMR region who will be responsible for ... assist customers with issues that ensure that the Enterprise customer 's meeting rooms stay running and quickly help to...for both internal and external customers. + Deliver consistent customer experience that meets or exceeds our commitments. +… more
- The Walt Disney Company (New York, NY)
- …with a passion for cutting-edge AI to drive impactful solutions in the Customer Support domain. This role offers the opportunity to lead applied research and ... analytics - all with the goal of enhancing the customer support experience. **As a Lead ML Engineer, you...pain points for both customers using self-service systems and customer service (CS) agents interacting with internal tooling. +… more
- UKG (Albany, NY)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... team exceed annual revenue goals for UKG's Pro, Dimensions, and Ready customer base (2,500+ employees) across the Services & Distribution vertical. Collaboration is… more