- M&T Bank (Rochester, NY)
- **Overview:** Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. ... and efficient manner. **Primary Responsibilities:** Adhere to the established customer service standards and provide a differentiated experience by understanding… more
- Microsoft Corporation (New York, NY)
- …We deliver the Microsoft value story through immersive experiences, strengthening customer trust through deep engagements in exceptional environments. As a Principal ... with various stakeholders. You will conduct discovery sessions to understand customer needs and provide strategic recommendations and best practices tailored to… more
- Amazon (New York, NY)
- …all striving to delight our customers and make their lives easier-whoever that customer may be. In pursuit of delighting customers, Amazonians have developed many ... the crucial bridge between product development and market success, combining deep customer insights with strategic marketing expertise to ensure Amazon Ads builds… more
- US Bank (New York, NY)
- …at-all from Day One. **Job Description** Product Managers at US Bank are customer obsessed in driving product visioning, planning and development to deliver on our ... strategy and staying one step ahead of evolving economic, technological, and customer needs. The Business Banking Lending Product Lead is responsible for leading… more
- Oracle (Albany, NY)
- **Job Description** The Client Manager for our Customer Health team ensures that AI-generated customer metrics for all customers meet the same high standard as ... that drive internal alignment and action. If you've advised Customer executives on mitigating organizational risk, or walked a... executives on mitigating organizational risk, or walked a customer back from the brink, or single handedly rallied… more
- Oracle (Albany, NY)
- …and excellent financial domain knowledge. As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated ... to driving customer success through innovation and expertise. Our One Oracle...comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining… more
- TD Bank (Albany, NY)
- …Personal & Commercial Banking **Job Description:** The Retail Banker I is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial ... to appropriate team member or internal Bank partners, while ensuring a positive Customer experience + Requires a broad knowledge and understanding of the full… more
- PNC (New York, NY)
- …OPT for this position. **Job Description** + Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the ... customer experience by identifying opportunities to improve the customer 's financial wellbeing. Collaborates with ecosystem partners to grow customer 's share… more
- Paramount (New York, NY)
- …audiences through the power of television and streaming. As the head of Customer Success, you will play a pivotal role in developing and executing strategies ... to drive customer engagement, loyalty, and advocacy. You will lead a...strong relationships with customers and delivering value through the customer lifecycle. You will build net-new sales and support… more
- Rapid Response (Syracuse, NY)
- …will play a critical role in ensuring accurate billing processes and maintaining customer accounts. This position requires a blend of technical skills, customer ... relationships to promote timely payments by building rapport and understanding customer payment behaviors. + Record and apply incoming payments to corresponding… more