- Amazon (New York, NY)
- Description Shopbop is looking for a Customer Insights Manager to support and contribute to the customer analytics and insights efforts at Shopbop. This role is ... critical to the improvement of insights and analysis of Customer data at Shopbop. You will work closely with...team to develop the analytics roadmap and direction for customer related projects, to deliver self-service solutions, insights, and… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- Job Title: Senior Customer Service Representative Summary:In this role, you will be the primary contact for customer support-related activities. You will provide ... best-in-class or excellent customer service for external customers and business partners (distribution)...sales and customers, ensuring the execution and exceeding of customer expectations and satisfaction. Please note that this role… more
- Kohler Co. (New York, NY)
- ** Customer Service Representative - Kohler Ventures** _Work Mode: Remote_ **Location: ** Remote, within 75 miles of New York City, NY **Opportunity** Kohler Ventures ... Korea, and Tel Aviv, Israel. We are seeking a ** Customer Service Representative** to help us provide unparalleled support...being the voice of Kohler Ventures, ensuring that each customer has an above and beyond experience with the… more
- M&T Bank (Williamsville, NY)
- **About the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As the Senior Quality Assurance ... Manager, you will lead a high-impact team within our Customer Advocacy division, focusing on the most critical and escalated customer complaints - those that… more
- Dodge Construction Network (Albany, NY)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market organization ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach… more
- Coinbase (Albany, NY)
- …* *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, buying ... and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and SaaS-based… more
- WM (West Babylon, NY)
- …(Saturday)** **Bilingual in Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact with WM Customers via Multi-Channel ... Customer Service, which may be a combination of platforms...knowledge bases, tools, and calculators to research and resolve customer queries. The WM CSR will handle a number… more
- Pegasystems (New York, NY)
- Customer Engagement Account Executive - New Logos Job Category: Sales Location: US - Colorado - Remote | US - Georgia - Remote | US - Illinois - Remote | US - ... - Remote **Meet Our Team:** Join Pega's dynamic sales organization as a Customer Engagement Sales Specialist, focused on driving new logo acquisition and expanding… more
- Capital One (New York, NY)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Rubrik (Albany, NY)
- **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed of seasoned...diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data… more