- Intuit (San Diego, CA)
- …a plus + Minimum of 10 years of experience primarily in service delivery, customer success or account management in a people leadership role As this ... Collaboration:** + Establish and maintain strong, collaborative relationships with Account Managers (AMs), Customer Success Managers (CSMs), Professional… more
- Howmet Aerospace (Fontana, CA)
- …Primary activities are related to contract review, customer relations, Customer Service, sales support, account profitability and order processing. ... for overseeing customer order files, relationship with each customer , high level of internal communications between external sales, purchasing, planning,… more
- Persado (California City, CA)
- …results-driven account plans aligned to quarterly, semi-annual, and annual customer goals. + Act as a strategic advisor on Persado products-onboarding users, ... hard-working, team player and flexible. + 3+ years of experience in Customer Success, Account Management, or a related role at a high-growth SaaS, tech, or… more
- Google (Sunnyvale, CA)
- …and 5 years of experience in a leadership position. + Experience in Customer Success, Account Management, or in a similar function. **Preferred qualifications:** ... + Experience with digital and tech-touch customer success models. + Understanding of SaaS business models...and execute strategies for engaging and supporting a large customer base, specifically within the SMB segment. + Ability… more
- Microsoft Corporation (Los Angeles, CA)
- … within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and ... customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for… more
- Amazon (Santa Clara, CA)
- …retraining. - Context Adherence: Exploring methods to ground responses in specific customer attributes, account information, and behavioral data to prevent ... Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large...Technology (CET) team leads AI/LLM- (Large Language Model) driven customer experience transformation using task-oriented dialog systems. We develop… more
- Intuit (San Diego, CA)
- …Tax a plus + Minimum of 7 years of experience primarily in service delivery, customer success or account management in a people leadership role As this role ... **Overview** Join the Intuit Customer Success team as a Group Manager of Customer Success in our Expert Network, leading product support experiences for our high… more
- ABC Imaging (San Diego, CA)
- …required (reprographics, digital, offset, wide format, or related) + Proven background in customer service or account management + Strong understanding of print ... Position Summary: As a Customer Service Representative at ABC Imaging, you will...in the order management system + Troubleshoot and resolve customer concerns with professionalism and urgency Requirements: + Previous… more
- LinkedIn (San Francisco, CA)
- …by the business needs of the team. We are looking for a Lead Account Executive to join our Marketing Solutions team to continue expanding LinkedIn's reputation as ... and Government entities to market to the world's professionals. As a Lead Account Executive, you will take a collaborative approach to developing and delivering… more
- Google (Los Angeles, CA)
- …experience working in a complex, matrixed organization. + Experience in customer -facing consulting or business. + Experience optimizing and troubleshooting products ... sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with...business impact, and demonstrate value to customers, while maintaining account hygiene. + Build and pitch data-driven solutions to… more