- Norstella (Albany, NY)
- …organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and ... Success team delivers value to our clients by driving customer journeys & engagement strategies, along with managing the...you will use as proactive outreach strategies to support account retention, growth and new business activities. + Using… more
- Storyful (New York, NY)
- …a client-facing role within a media, publishing, or digital content environment ( customer success, account management, or editorial strategy roles preferred)** + ... someone who's naturally curious, editorially savvy, analytically minded, and customer -obsessed.** **Key Responsibilities** + **Client Partnership & Retention** **Build… more
- MediaRadar (New York, NY)
- …What You've Done: + 8+ years of experience in client-facing roles such as Account Management, Customer Success, or Strategic Partnerships, with at least 3-4 ... revenue expansion, and relationship development. + Strong understanding of enterprise account planning, customer lifecycle management, and value-based selling… more
- Santander US (Brooklyn, NY)
- …alternative channels. * Ensures error free and accurate completion of all customer requests including: account openings, loan applications, servicing requests, ... Management serves as the primary resource for sales opportunities, new product account openings and referrals and is responsible for developing and maintaining… more
- Banco Popular Puerto Rico (New York, NY)
- …Wallets, etc.) + Perform basic inquiries relative to opening of accounts to ensure customer knowledge of account features + Stay abreast of changes to banking ... quality service in accordance with bank goals to attain growth, profitability and customer satisfaction. This role is responsible for the accurate processing of … more
- M&T Bank (Williamsville, NY)
- …and Bank-wide projects as needed. + Resolve complex problems arising out of customer account management, either directly or through subordinate staff. + Provide ... experience, inclusive of a minimum of 2 years' work leadership experience Excellent customer service skills with ability to use tact and diplomacy Strong knowledge… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …the AR personnel + Oversee the return of credit balances and maintenance of the customer account listing + Interface with various auditors and outside agencies + ... as part of the collection/credit Includes collections of outstanding bills and customer accounts held with specific divisions. + Responsible for working closely with… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …the primary function of daily application of cash receipts to the correct customer account \. **Hiring Range: From $19\.50\-21\.00 per hour\.** ## Key ... Responsibilities + Processes customer payments received from various payment sources and prepare...day to day treasury functions\. + Researches and resolves customer payment issues and processes any necessary posting adjustments… more
- Elderwood (Buffalo, NY)
- …into Pharmacy Software (Frameworks). Research any unmatched payments, then post to A/R customer account . + Reconcile Daily previous day cash deposits against ... remits; check for unpaid; run reports for Insurance Cash forecasting. + Process customer credit card payments. + Projects as needed, AD HOC Qualifications Accounts… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …operation, with proficiency in handling inbound & outbound calls for assigned account /contract. Complete customer order requests and fulfillment, data entry, ... maintain customer database, research and resolve customer problems. Conduct product satisfaction and customer surveys; follow-up with customers accordingly.… more