- Confluent (Austin, TX)
- …existing account base that will grow usage, adoption, satisfaction, customer health, and likelihood to recommend Confluent + Deliver onsite presentations ... the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer … more
- Datavant (Austin, TX)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability....from our solutions. As such, we need an experienced account and/or relationship management individual who can drive success… more
- Xcel Energy (Amarillo, TX)
- …at 8:00 PM. Some weekend shifts are also required.** **Position Summary** The Customer Contact Center Representative plays a pivotal role in ensuring customer ... array of complicated and complex issues. By utilizing multiple technology channels, customer care representatives analyze and address customer concerns. This… more
- Houston Methodist (Houston, TX)
- …documented clearly, so that various departments involved in resolution can review the account . Follow established customer service guidelines and strive to meet ... on receipt of claims and bills, and to resolve outstanding account balances. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Participate in development and… more
- Amazon (Austin, TX)
- …security leaders, designing new authentication mechanisms to support our customers and customer service agents while minimizing account takeovers and abuse. ... the Identity and Access Management (IAM) strategy and execution globally for Amazon Customer Service. You must be undeterred by big scale and a fast-paced… more
- SAP (Plano, TX)
- …customers to understand customer priorities and key contacts . Developing an account -specific proposal to highlight the business benefits of SAP CX for this ERP ... **Key activities and responsibilities include:** . Align with regional Account Executives (AEs) to identify customer targets...with regional Account Executives (AEs) to identify customer targets . Research targeted customers to surface key… more
- MetLife (Houston, TX)
- …customer service to one or more large group benefits clients in the South Customer Unit. Works with the Account Executive and other internal partners to ... manage the customer relationship and provide administrative support for the delivery... delivery and client satisfaction. * Participates in client account audits and strategic planning process. * Partners with… more
- Deluxe (Fort Worth, TX)
- …of issues, which can range from troubleshooting terminals to researching detailed account information, with a strong emphasis on customer satisfaction. ... handle customer inquiries, complaints, technical troubleshooting, and requests for account information. + Place outbound or follow-up calls to merchants or sales… more
- Kelly Services (Sweeny, TX)
- **Position: Customer Service Admin** **Pay: $18 hr** **Schedule: Mon-Fri 8am-5pm** **Industry: Insurance** We are seeking a ** Customer Service Admin** to work ... processes and procedures of the agency to create premier customer service and promote a professional work environment. 3....3. Take new business information accurately and communicate to Account Manager within 30 minutes of end of call.… more
- Deluxe (Fort Worth, TX)
- … customer inquiries, complaints, technical troubleshooting, and requests for account information + Collaborate with cross functional departments to research and ... you a proactive, dependable, problem-solver with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment, taking full ownership… more