- RLDatix (IL)
- …+ Develop and manage success plans using objective data, in collaboration with the account team. + Measure and analyze CSAT ( Customer Satisfaction) by solution ... actively participate in onboarding new clients, tracking and managing account health and sentiment, and ensuring and growing successful...You Having + 3+ years of experience in a Customer Success role within a SaaS company … more
- TEKsystems (Schaumburg, IL)
- …collaborative environment. Key Responsibilities + Serve as a key member of the Customer Support team, assisting account managers who oversee fleet operations. + ... Position Overview This is a customer service role focused on email and case...dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program… more
- CH Robinson (Des Plaines, IL)
- …department and company SOPs, including creating training materials + Handle customer inquiries and escalations via phone, email, and chat with speed and ... ensure daily SLA compliance, and drive continuous improvement aligned with company and customer expectations **QUALIFICATIONS** Required: + High School… more
- PagerDuty (Springfield, IL)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer ... and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This...have demonstrated a track record in a modern SaaS company by hiring and developing experienced team members, in… more
- CADDi (Chicago, IL)
- …generous time off, and work/life balance. + In-depth experience in various aspects of customer success, from onboarding to account management in a tech start-up ... At CADDi, we're looking for a skilled Customer Success Manager to join our team and...our team: + Comprehensive Health Benefits: We provide 100% company -covered employee comprehensive health insurance, including medical (UnitedHealth), dental… more
- TEKsystems (Chicago, IL)
- Customer Data Platform Lead Engineer Care is central to the brand, driving a commitment to personalized guest experiences. To deliver care in a fast-paced world, ... This role supports the design, development, and operation of the Customer Data Platform (CDP); collaborating with engineering, IT, Digital, Data, and… more
- Whitsons Culinary Group (Berkeley, IL)
- …Competencies : + Proven experience in a customer -facing role, such as customer success, account management, or customer support, preferably within the ... Customer Success Specialist-Chicago, IL Berkely, IL, USA Requisition...or a logical assignment to the position, and the Company reserves the right to add additional duties or… more
- Amazon (Chicago, IL)
- Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role will ... focus on helping enterprise customers envision and drive end-to-end Customer 360, MarTech, Adtech, and customer experience transformations. As a Marketing… more
- ProSphere Tek (North Chicago, IL)
- **Overview** Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing, building, securing, and operating cutting-edge ... operational excellence for Federal Government organizations. PSI is currently seeking a Customer Service Engineer in North Chicago, IL. This position provides Tier 1… more
- DriveTime (Lombard, IL)
- …of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create ... employees by placing a focus on putting the right customer , in the right vehicle, on the right terms...**practice strict discretion** when dealing with sensitive information and account information + Must be comfortable **operating and parking… more