- Acxiom (Sacramento, CA)
- …including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards + Support the account team in developing value ... templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in...products guru, systems and security expert, sales and consulting executive , or an intern looking to gain real experience… more
- Celestica (San Jose, CA)
- …to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction ... transfers between sites **Ideal Experience** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract… more
- DoorDash (Los Angeles, CA)
- …realization by understanding customer KPIs. Become a trusted advisor and lead account strategy through defined implementation & onboarding processes. + Act as a ... customer champion and advocate. Ensure customer needs are communicated to executive teams...the SevenRooms platform + You have proven experience in Customer Success or Account Management roles with… more
- PagerDuty (San Francisco, CA)
- …ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you will align with Executive stakeholders, evolve ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- SAP (San Ramon, CA)
- …customized engagement strategies + Provide direction to develop and maintain account and/or Success Plans, including renewals, customer profiles, targeted ... options for you to choose from. **JOB DESCRIPTION** The Vice President of Customer Success is a leadership role responsible for delivering business results and… more
- Dynatrace (Mountain View, CA)
- …ensure successful ongoing usage, adoption of the product, and foster growth of the customer 's footprint. + Be the customer 's advocate by knowing their goals and ... a frontline technical resource for "best practice" and informal customer questions. + Engage with customer support...support engineers, PM, and R&D to help customers and account teams to speed resolution. + Help communicate, escalate… more
- Palo Alto Networks (Santa Clara, CA)
- …choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and ... & Consumption Management, New Product Introduction, Licensing & Provisioning, and Customer Support & Success** . In this high-impact leadership role, you… more
- Intuit (San Diego, CA)
- …Collaboration: + Establish and maintain strong, collaborative relationships with Account Managers (AMs), Customer Success Managers (CSMs), Professional ... skilled and experienced Leader of Implementation Experts to join our Customer Success organization, specifically supporting our growing Intuit Enterprise Suite (IES)… more
- NTT America, Inc. (Sacramento, CA)
- …targets across all projects + Accuracy in Backlog tracking and reporting ** Customer Management** + Account Management for assigned accounts + Cultivate ... Years or 20, Discover Rewarding Journeys with Us!** The **Vice President, Customer Engagements** will provide leadership within the NTT Data Business Solutions Inc.… more
- Intuit (San Diego, CA)
- …a plus + Minimum of 10 years of experience primarily in service delivery, customer success or account management in a people leadership role As this ... Collaboration:** + Establish and maintain strong, collaborative relationships with Account Managers (AMs), Customer Success Managers (CSMs), Professional… more