- Amazon (Chicago, IL)
- …Working with both the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the partner ... an executable plan to realize the vision and strategy created by the Customer Account team. CSMs also help customers optimize and co-develop services… more
- WESCO (Carol Stream, IL)
- …and new business. + Conducts roll out meetings at new, key, and global account customer locations. + Leads, develops, and nurtures local implementation teams ... discovery process, and One-Wesco engagement. + Conducts internal and customer training sessions on account and ...Degree or Equivalent required; Bachelor's Degree - Business Administration preferred + 5 years required, 6+ years of … more
- US Bank (Naperville, IL)
- …excel at-all from Day One. **Job Description** **U.S. Bank Freight Payment** ** Customer Support Help Desk** **Position Description** Provide high quality customer ... and email. Detailed research and problem solving. **Duties & Responsibilities** + Answer customer calls/emails as the first point of contact for service calls +… more
- Dodge Construction Network (Springfield, IL)
- …departments for prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic account plans forcustomer, ... Customer Success Manager Location: Remote, United States, United...rate,churn,andrenewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools… more
- Nestle (Chicago, IL)
- …future of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Solutions and Claims Specialist serves as the primary point of contact ... for the customer and sales force throughout the customer ...failures to ensure timely processing. + Monitor and address account specific issues upon receipt of order; independently problem… more
- Colgate-Palmolive (Rosemont, IL)
- …team leaders and customer CDMs to develop plans to deliver designated account strategies and champion a demeanor with your colleagues to build solutions where ... customers reach maximum volume, profitability and customer service. You'll work with different...the strategic direction. + Understand business trends in each account through fact-based and development. Understand the efficiency of… more
- Cintas (Chicago, IL)
- …and intranet/internet + Ability to travel up to 10% + Valid driver's license Preferred + 1+ years' account / customer relationship management + Proven ... **Requisition Number:** 208041 **Job Description** Cintas is seeking a Customer Support Specialist to identify and drive the execution of customer requirements… more
- Amazon (Chicago, IL)
- …Closure: Will be able to bring to closure, in partnership with the customer and partner/ account team and legal teams, any contractual/legal matters for ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Cancer IQ (Chicago, IL)
- …Healthcare Management, Genetics, or a related field. + 3-5 years of experience in Customer Success, Account Management, or a related role, preferably within the ... work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be...Account Manager in the healthcare space is strongly preferred , especially someone who is driven to exceed goals… more
- Google (Chicago, IL)
- …or customer support role. + Experience in project management. ** Preferred qualifications:** + Experience in account /campaign management roles, technical ... support. + Experience in problem-solving to develop perspectives on customer -focused solutions. + Experience in business analysis to conduct analytics, develop… more