- Caterpillar, Inc. (Peoria, IL)
- …you will develop and deliver training modules and courses for dealers and customer -facing employees to enhance and maintain their job skills in Electric Power ... EP courses and materials are relevant to the organization's customer service processes. + Gathering EP customer ...tools to identify problems. **What Will Set You Apart ( Preferred Skills):** + Working knowledge of generator sets and… more
- Astronics (Waukegan, IL)
- …CSC offers proven IFEC hardware systems, flexible design platforms, high customer satisfaction, and long-term relationships with industry leaders to help make ... Ensures the accuracy and efficiency of order processing and customer satisfaction. Collaborates closely with various departments, including Program Management,… more
- Burns & McDonnell (Chicago, IL)
- …operations. The ideal candidate will demonstrate how our technology solutions address customer pain points, capture critical win components from the customer , ... to technology solutions. They will build relationships throughout the customer organization to leverage opportunities to capitalize on technology investments.… more
- NTT America, Inc. (Chicago, IL)
- …seek an experienced **Contact Center Manager** with a demonstrated understanding of customer service and contact center management tools and processes (eg ACD, ... etc.). This person will oversee contact center operations ensuring high levels of customer satisfaction and fulfillment of client needs, champions the success of all… more
- SHI (Springfield, IL)
- …+ Propose service solution recommendations and serve as an escalation point for customer matters + Propose SHI service solutions or partners to deliver the ideal ... customer business outcome + Have a clear understanding of...composure, and possess a professional attitude. - Intermediate + Preferred Qualifications/Skills: + Direct outside sales experience with large… more
- Xylem (Morton Grove, IL)
- …We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **Xylem is hiring a ... market plans that measurably improve the business' market position, drive differentiated customer experiences and achieve commercial results in a particular end … more
- Verint Systems, Inc. (Springfield, IL)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will...from our competition. * Work in conjunction with our account executives and other pre-sales consultants to derive a… more
- SHI (Springfield, IL)
- …(MDIG) is centered on pre-sales consultative guidance, emphasizing added value, a customer first approach, and discovery of service and sales opportunities across ... and building relationships with existing and potential SHI customers, the MS Account Executive team and other internal support organizations and Microsoft. They will… more
- SAP (Chicago, IL)
- …variety of benefit options for you to choose from. **ABOUT THE TEAM** Customer Delivery Engagement (CDE) organization is the global team within SAP Enterprise Cloud ... Services organization overseeing all aspects of the Customer Engagement from the point of sale throughout the...systems (both within ECS and beyond). . Support the Account team and the TechOps teams for execution of… more
- Canon USA & Affiliates (Springfield, IL)
- …+ Provide sales support through generation of new options leads and maintain customer satisfaction through account management (via phone support and on-site ... supervision, assist in the sales process through product demonstrations and customer interactions to achieve regional and corporate sales/marketing goals. Provide… more