- Dow Jones (New York, NY)
- …verbal communication for documentation and training materials. + **3-5 years in Customer Success, Account Management, or similar client-facing roles** , ... reduce churn and upsell where appropriate within the assigned account base of education customers. + Achieve individual revenue...+ Achieve individual revenue or seat targets + Gather customer feedback to enhance new product development + Monitor… more
- Merck (Albany, NY)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's ... health outcomes to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the… more
- Paychex (Rochester, NY)
- …potential. Overview Under a minimal level of guidance and direction, provides customer service for multiple Paychex products. Ensures good customer relations ... + Problem Solving - Required + Organizational Skills - Required + Customer Inquiries - Required + Customer Support - Required + Customer Service - Required +… more
- Catholic Health Services (Roslyn, NY)
- …+ A compassionate and patient-focused attitude, with a commitment to providing excellent customer service. Salary Range USD $25.00 - USD $31.00 /Hr. This range ... serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, or other forms of… more
- Electronic Environments (New York, NY)
- …commissioning of installed systems + Continually define ways to increase customer satisfaction and deepen client relationships + Manage all opportunities, accounts, ... and contacts in ConnectWise CRM database. Including architects, designers, general contractors, and clients. + Update information in CW and provide status updates at weekly sales meeting + Administer marketing initiatives such as outreach, mailers, e-mail… more
- Cardinal Health (Albany, NY)
- …researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution ... special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- UKG (Albany, NY)
- …at the point of renewal while fostering the success, growth, and expansion of each customer account * Manage and negotiate all existing renewal contracts for the ... Because at UKG, your work matters-and so do you. The Sr. Customer Renewals Representative is responsible for proactively working with customers to ensure they… more
- Cardinal Health (Albany, NY)
- …liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for ... in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Waste Connections (Brooklyn, NY)
- …payments from customers, researching customer billing inquiries, and updating customer account information + Interacting with customers and Waste Connections ... ** Customer Service Representative ** ** ** Location:...** Customer Service Representative ** ** ** Location: Brooklyn, NY ** **...and the service provided to the community. As a Customer Service Representative with us, the minimum… more
- New York Racing Association (NY)
- Title: Customer Service Representative Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Non-Exempt Job ... Overview: The Customer Service Representative is primarily responsible for...Assist NYRA Bets and all other affiliate partners/customers with account inquiries. * Troubleshoot password and basic technical/app inquiries.… more